How and When Do Features Become Available?

Some features in Winter ’21 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Supported Browsers

We made some changes to our supported browsers documentation, making it easier to find what you need. Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Supported Browsers and Devices for Lightning Experience check icon indicating true
Supported Browsers and Devices for Salesforce Classic check icon indicating true
Supported Browsers for Einstein Analytics check icon indicating true

Salesforce Overall

Starting Wednesday, November 4, 2020, find the Salesforce Release Notes on Salesforce Help, the same place you go for help as well as the release notes for Commerce Cloud, Marketing Cloud, and Customer 360. Use the Multi-Factor Authentication (MFA) Assistant to help roll MFA out to your users. Get personalized search results based on your activity, location, and other factors, with Einstein Search. Experience the future of CRM with Salesforce Anywhere’s real-time alerts, chat, and Lightning Flow invocable actions (Beta). Also, read through our Customer 360 guides and solution kits to help solve complex business cases, add custom themes to in-app guidance, display specific survey pages to participants based on data, and more.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Enjoy New Features and a Better User Experience with Release Notes on Salesforce Help check icon indicating true
Download Release Notes PDFs for Salesforce Releases Before Winter ’16 check icon indicating true
Multi-Factor Authentication: Safeguard Account Access
Drive Your Multi-Factor Authentication Implementation from One Place check icon indicating true
Renamed Two-Factor Authentication User Permissions and Labels in Setup check icon indicating true
Search
Einstein Search: Personalization (Generally Available), Easier Setup at the Org Level, Smarter Natural Language Searches (Beta), and Searchable Renamed Objects Using Natural Language Search
Enable Personalization to Tailor Search Results to Each User (Generally Available) check icon indicating true
Step Up Productivity with Einstein Search in Professional Edition check icon indicating true
Click Three Times to Enable Einstein Search for Your Org check icon indicating true
Benefit from Smarter Natural Language Search Results (Beta) check icon indicating true
Rename It—Einstein Search Finds It (Beta) check icon indicating true
Get Search Results for Newly Searchable Objects check icon indicating true
Get Better Search Results for the Name Field in Asian Languages
Salesforce Anywhere: Plan and Accelerate Your Business in Real Time (Beta) check icon indicating true
Cross-Cloud Integrations: Customer 360 Guides, Solution Kits
Introducing Customer 360 Guides
Transform the Consumer Experience check icon indicating true
Lightning Experience Engagement: In-App Guidance and Help Menu
Add In-App Guidance to New, Edit, and Clone Pages check icon indicating true
Add Custom Theme Colors to In-App Guidance check icon indicating true
Share a Direct Link to In-App Guidance check icon indicating true
Search Trailhead from the Help Menu check icon indicating true
Add More Custom Resources to the Help Menu check icon indicating true
Learn About Salesforce In-App Content check icon indicating true
Salesforce Surveys: Enhanced Participant Experience, Survey Templates, and More
Display Survey Pages Based on Your Data check icon indicating true
Personalize Survey Questions Within Email check icon indicating true
Email Survey Invitations to 300 Participants check icon indicating true
Give Your Colleagues a Head Start with Template Surveys check icon indicating true
Move Questions Around on a Page check icon indicating true
Retain Translations from a Copied Survey check icon indicating true
Improve Participants’ Experience when Responding in Right to Left Languages check icon indicating true
Respect Email Opt Out Preferences check icon indicating true
Consider Your Org's Email Limits check icon indicating true
Single Selection Question Look and Feel Was Changed check icon indicating true
Lightning Scheduler: Controlled and Direct Interaction with External Calendars, Embedded Flows, Greater Scheduling Flexibility, and More
Write Lightning Scheduler Appointments Directly to External Calendars check icon indicating true
Check Resource Availability Directly from External Calendars check icon indicating true
Schedule Appointments in a Whole New Way check icon indicating true
Use Custom Scheduling Policies with Lightning Scheduler Flows check icon indicating true
Run Lightning Scheduler Flows Without Worrying About User Permissions check icon indicating true
Manage Customer Flow check icon indicating true
Other Changes to Lightning Scheduler check icon indicating true
Prepare for the Microsoft Edge Changes in SameSite Cookie Behavior That Can Break Salesforce Integrations check icon indicating true
Prepare for Firefox Changes in SameSite Cookie Behavior That Can Break Salesforce Integrations check icon indicating true
Do More with the Optimizer App check icon indicating true
See More Record Info in Highlights Panels check icon indicating true
UI Changes for Lightning Web Components check icon indicating true
UI Changes for Cloning Records check icon indicating true
Recycle Bin Search Capability Is Being Removed check icon indicating true
Access Setup and Visualforce Pages in Apple® Safari check icon indicating true
Cisco Webex Is Being Retired check icon indicating true
Skype Is Being Retired check icon indicating true
Keep Working with Tab-Focused Dialogs (Update, Postponed) check icon indicating true
Reopen Business Transparently with Digital Trust Cards

Service

Get started with Service Cloud Voice using a streamlined setup, support for Sales Cloud, the Voice API Toolkit (generally available), and more. Let Omni-Channel supervisors view calls as they happen to improve training and onboarding. Build your Einstein Bot faster with a new guided template and strengthen intent models with Input Recommender (beta). Field Service Time Sheets let you track your employees’ hours right inside your field service solution. Accelerate your customer service configuration with easy setup and built-in best practices. Learn about these and other new Service Cloud features.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein for Service
Einstein Bots
Jumpstart Bot Building with Bots Guided Setup Updates check icon indicating true
Strengthen Your Intent Model with Input Recommender (Beta) check icon indicating true
Make Bot Development a Team Effort with Enhanced Permissions check icon indicating true
Find Your Way with New Map View Accessibility Features (Generally Available) check icon indicating true
Get Even More Languages for Einstein Bots check icon indicating true
Get Specific with Custom Context Variables Mapping check icon indicating true
Gain Deeper Insights with Enhanced Bot Session Metrics check icon indicating true
Einstein Bots: Session Timeout Updates check icon indicating true
Einstein Bots: Routing Updates check icon indicating true
Einstein Case Classification
Try Einstein, Now with Faster Recommendations (available within 24 hours after the release) check icon indicating true
Controlling Fields Are Optional check icon indicating true
Get Insight into Auto-Update Issues check icon indicating true
Learn More with Prediction Fields in Einstein Case Classification check icon indicating true
Einstein Reply Recommendations
Keep the Conversation Going with the New Docked Format check icon indicating true
Expand Your Global Reach with Reply Recommendations in Eight Languages (Pilot) check icon indicating true
Einstein Article Recommendations
Show Einstein Article Recommendations to Lightning Knowledge Users (Update) check icon indicating true
Find and Fix Data Flaws Earlier check icon indicating true
Field Service
Field Service Has a New Name check icon indicating true
Keep Track of Time on the Job with Time Sheets (Generally Available) check icon indicating true
Record Product Warranties check icon indicating true
Improve Preventive Maintenance with Advanced Recurrence (Beta) check icon indicating true
Get the Total Price on Service Contract Line Items check icon indicating true
Find the Right Previous Business Day with BusinessHours.add check icon indicating true
Get Translated Work Order Subjects check icon indicating true
Field Service Scheduling
Estimate Travel Times with Street-Level Routing (Generally Available) check icon indicating true
Target Work Priorities Using Service Appointments check icon indicating true
Shape Up with New Tests in Health Check check icon indicating true
Offload Sandbox Services for Routing and Optimization check icon indicating true
Field Service Mobile App
Send Meaningful Messages Using Custom Notifications check icon indicating true
Log Work Hours with Time Sheets (Generally Available) check icon indicating true
Never Miss a Message in Notifications check icon indicating true
Be More Efficient with the Actions Launcher Redesign check icon indicating true
Service Setup check icon indicating true
Channels
Voice: Now Available in Sales Cloud, API Toolkit, Process Automation Tools, and Collaboration and Usability Improvements
Amp Up Sales Cloud with Voice check icon indicating true
Spend Less Time Setting Up Voice with Improved Setup check icon indicating true
Recommend the Next Best Action for Agents with the Service Cloud Voice Toolkit API (Generally Available) check icon indicating true
Kick Off Lightning Flows, Processes, and Workflows Based on Voice Call Records check icon indicating true
Work More Efficiently on Voice Call Records with Macros and Quick Actions check icon indicating true
Let Agents Pause and Resume Call Recordings check icon indicating true
Listen to Call Recordings on the Improved Call Recording Player check icon indicating true
Transfer Callers to the Right Agent with a More Intuitive User Interface check icon indicating true
Dial Phone Extensions with the Built-In Keypad check icon indicating true
Collaborate Better with Chatter on Voice Call Records check icon indicating true
Get Warnings to Avoid Ending Calls Accidentally check icon indicating true
Facilitate Training with Service Cloud Voice Transcript Monitoring check icon indicating true
Track Amazon Connect Charges in Standard Reports check icon indicating true
Add Voice Call Custom Fields to Packages check icon indicating true
Stay Secure with the Revised Telephony Integration REST API check icon indicating true
Messaging
Create Messaging Templates Using Leads and Opportunities check icon indicating true
Specify Permissions for Messaging Session Objects check icon indicating true
Omni-Channel Routing Types Renamed check icon indicating true
Use Skills-Based Routing Rules to Direct Messages to the Right Agents check icon indicating true
Send One-to-Many Messages with Broadcast Messaging check icon indicating true
Chat
Omni-Channel Routing Types Renamed check icon indicating true
Use Skills-Based Routing Rules to Direct Chats to the Right Agents check icon indicating true
Embedded Service for Web
Reimagine Customer Interactions with Channel Menu Code Settings check icon indicating true
Customize Communities with Code Settings check icon indicating true
Track Chat Conversations with a New Message Icon check icon indicating true
Streamline Bot Responses for Screen Readers check icon indicating true
Knowledge
Enhancements to Sharing for Lightning Knowledge (Generally Available)
Use Knowledge Sharing with Guest Users and High-Volume Community Users check icon indicating true
Transfer Ownership of Published and Archived Articles check icon indicating true
Perform Mass Ownership Changes on Draft Articles check icon indicating true
Track Article Ownership Changes check icon indicating true
Knowledge Enhancements for Channels check icon indicating true
Changed Permissions for Linked Articles check icon indicating true
Routing
Attribute Setup for Skills-Based Routing Was Renamed check icon indicating true
Use Omni-Channel Skills-Based Routing Rules to Route Chats and Messages to Agents with the Right Skills check icon indicating true
Routing Types for Chat and Messaging Were Renamed check icon indicating true
Transfer Chats to Other Agents, Queues, and Skills check icon indicating true
Show Supervisors Only the Agents on Their Teams (Generally Available) check icon indicating true
Monitor Service Cloud Voice Transcripts in Omni-Channel Supervisor check icon indicating true
Case Management
Enhance Security with a New Threading Behavior for Email-To-Case check icon indicating true
Improve Agent Interactions with Prebuilt Flows check icon indicating true
Boost Agent Productivity with Prebuilt Macros check icon indicating true
Streamline Customer Interactions with Prebuilt QuickTexts check icon indicating true
Service Setup Assistant: Go from Zero to Console in Minutes check icon indicating true
Other Changes
Microsoft Teams Integration (Pilot) check icon indicating true
Service Console: Avoid Duplicating Existing Records

Sales

Organize and share sales cadences in folders, pause sales cadences, and change step ownership. Use Einstein Lead Scoring even when you don’t have enough data of your own. Use opportunity deal change highlights to see what’s changed in the pipeline. Create invoices and bills for orders that originate from B2B Commerce, Service Cloud, and other systems. Plus, Call Coaching users can share voice calls. Get more out of Einstein Activity Capture with new connection and configuration options. And sales reps get even more productive with emails and templates.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
High Velocity Sales
Einstein Call Coaching
See Insights Related to Challenges and Trending Terms check icon indicating true
Share Voice Calls check icon indicating true
Do More with Call Coaching Dashboards check icon indicating true
Use More Call Player Features check icon indicating true
Access Chatter from Voice Call Records check icon indicating true
Receive More Info in the Call Highlights Email check icon indicating true
See More Setup Information check icon indicating true
Control Who Can Access Sales Cadences check icon indicating true
Hand Off Sales Cadence Targets to Another Rep check icon indicating true
Pause Sales Cadence Targets check icon indicating true
Filter Your Work Queue by Target Status check icon indicating true
Stay Organized with a More Structured Work Queue check icon indicating true
Stay Focused with Session-Long Work Queue Filters check icon indicating true
Choose Which Number to Dial for Click-to-Call check icon indicating true
Other Changes to High Velocity Sales
Daily Per-User Limit for Automated Email Was Introduced check icon indicating true
Limit on Sales Cadence Active Targets Was Introduced check icon indicating true
See How Many Targets Were Paused on Each Sales Step check icon indicating true
See Total Replies and Link Clicks in Reports check icon indicating true
Salesforce Maps
Salesforce Maps
Get There with Uber check icon indicating true
Extend Salesforce Maps with Lightning Components and Flows check icon indicating true
Plot Shape Layers That Match Territory Planning Alignments check icon indicating true
Report On Route Travel Times and Distances check icon indicating true
Map Multiple Records from Lightning Experience check icon indicating true
Map New Shape Layers check icon indicating true
Other Enhancements in Salesforce Maps check icon indicating true
Salesforce Maps Territory Planning
Compare Alignments check icon indicating true
Update Salesforce Fields with Territory Planning Data check icon indicating true
Create Data Sets for Multiple Countries and Regions check icon indicating true
Access and Restore Alignment Data check icon indicating true
Plan Territories for Field Service check icon indicating true
Aggregate Records for Big Data Sets check icon indicating true
Discover New Containers check icon indicating true
Other Enhancements in Salesforce Maps Territory Planning check icon indicating true
Salesforce Maps Advanced
Create Data Layers from Outside Data Sources check icon indicating true
Assign Routes to Members of Account Teams check icon indicating true
Define Visit Windows for Your Reps check icon indicating true
Sales Cloud Einstein
Optimize the Opportunity Scoring Model check icon indicating true
Enable Einstein Lead Scoring with Less Data check icon indicating true
See Key Factors with Renamed Opportunity Field Labels check icon indicating true
Additional Users Permission for Setting Up Opportunity and Lead Scoring check icon indicating true
Take It to the Next Level with Einstein Activity Capture check icon indicating true
Core Sales Features
Opportunities
Find Changed Deals at a Glance check icon indicating true
Enjoy Improvements to Einstein Opportunity Scoring check icon indicating true
Collaborative Forecasts
Get Forecasts on the Go check icon indicating true
Update Opportunity Stages on the Forecasts Page in Lightning Experience check icon indicating true
Enterprise Territory Management check icon indicating true
Orders check icon indicating true
Other Changes in Core Sales Features
PK Chunking Support Added for ObjectTerritory2Association check icon indicating true
Original Territory Management Is Being Retired check icon indicating true
Productivity Features
Einstein Activity Capture
Connect Microsoft Office 365 to Salesforce in More Ways check icon indicating true
Control How Data Flows Between Salesforce and the Connected Account check icon indicating true
Know When a Prospect or Contact Has a Request for You with Email Insight check icon indicating true
Prevent New Users from Changing the Default Sharing Setting check icon indicating true
Add Users to a Configuration More Easily check icon indicating true
Keep Settings and Configurations When You Turn Off Einstein Activity Capture check icon indicating true
Enjoy Enhancements to the Activities Dashboard check icon indicating true
Avoid Cluttering the Activity Timeline with Internal Activity check icon indicating true
Email Experience
Easily Coordinate When to Meet with Insert Availability in Lightning Experience check icon indicating true
Send List Emails at the Ideal Time check icon indicating true
Create Larger Emails with New Maximum Size of 35 MB check icon indicating true
Default Email Encoding Changing to UTF-8 check icon indicating true
Streamline Contacts and Leads with Default Bounce Alerts check icon indicating true
Email Templates
Interactively Create Engaging Email Templates check icon indicating true
Salesforce Inbox Mobile check icon indicating true
WDC
Legacy Work.com Is Now WDC check icon indicating true
Integration with Google
Gmail™ Integration
Manually Log Emails When Einstein Activity Capture Is On check icon indicating true
Insert Availability Improvements check icon indicating true
Email Tracking Location Information Removed from the Gmail Integration with Inbox check icon indicating true
Lightning Sync for Google check icon indicating true
Integration with Microsoft®
Teams Integration (Pilot) check icon indicating true
Outlook® Integration
Continued Support for the Outlook Integration in Older Versions of Outlook and Windows check icon indicating true
Manually Log Emails When Einstein Activity Capture Is On check icon indicating true
Shared Mailbox and Calendar Support check icon indicating true
Insert Availability Improvements check icon indicating true
Email Tracking Location Information Removed from the Outlook Integration with Inbox check icon indicating true
Lightning Sync for Microsoft® Exchange®
Lightning Sync Not Available for New Salesforce Customers check icon indicating true
Required Setting Changes for Some Microsoft Office 365 Customers check icon indicating true
Salesforce for Outlook
Salesforce for Outlook Retirement Rescheduled check icon indicating true
Restore Access If Service Is Interrupted check icon indicating true
Find Version-Specific Salesforce for Outlook Release Notes check icon indicating true
Salesforce CPQ and Billing
Salesforce CPQ
Dynamically Control Quote Fields Shown in the Quote Line Editor check icon indicating true
Create Orders Without Opportunities check icon indicating true
Sell Add-On Products on Amendments and Prevent Backdated Amendments at the Same Time check icon indicating true
Connect CPQ to B2B Commerce with Solution Kits check icon indicating true
Help Sales Reps Sell More with Product Recommendations in the Quote Line Editor check icon indicating true
Protect Your Data with Salesforce Shield check icon indicating true
Validation Was Added to Ensure Unique Values for Number Field on Quote Lines check icon indicating true
Permissions for Activating Order Products in Orgs with Usage-Based Pricing Were Changed check icon indicating true
CPQ and Advanced Approvals Transition to Permission Set Licenses Is Complete check icon indicating true
Salesforce Billing
Understand What Your Customers Have Bought check icon indicating true
Create Orders and Order Products Without CPQ Quotes check icon indicating true
Gather Information About Financial Actions on Salesforce Billing Objects check icon indicating true
Align Cancellation and Amendment Calculations Based on Billing Periods check icon indicating true
Demonstrate Salesforce Billing Payment Functionality with Test Gateway Adapters check icon indicating true
Capture Externally Authorized Payments in Salesforce Billing check icon indicating true
Billing Period Creation Logic Was Updated check icon indicating true
Other Changes in the Sales Cloud
Review the Org-Level Email Tracking Setting for Salesforce Inbox (Update) check icon indicating true

Industries

Our industry-specific solutions work even harder in Winter ’21 to bring you closer to your customers. Health Cloud brings you streamlined document management for patient intake, along with new inventory management and sales forecasting capabilities. Financial Services Cloud unveils a new community portal template, compliant data sharing, and improved record rollups. Consumer Goods Cloud helps you plan store visits and keep shelves stocked, and Manufacturing Cloud gives you finer control over rebates and account forecasts. Our new data processing engine works behind the scenes to help you leverage your Salesforce data for bigger business impact. On top of all that, meet the newest addition to our lineup of industry-specific solutions: Public Sector Foundation, with advanced support for government service providers and users!

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Health Cloud
Winter ’21 Upgrade Prerequisites check icon indicating true
Intelligent Document Automation: Streamline Intake for Patient Services and Support
Process Intake Documents Better check icon indicating true
Get a Handle on Referrals check icon indicating true
Encrypt Data in Intake Documents check icon indicating true
Intelligent Sales: Field Inventory Management on Mobile, Product Serialization, and More
Manage Your Inventory on the Go check icon indicating true
Track Products Using Serial Numbers check icon indicating true
Track Serial Numbers in Orders Authorized in a Visit check icon indicating true
Stay On Top of Transfer Requests with Chatter Post Notifications check icon indicating true
Other Changes in Intelligent Sales check icon indicating true
Customize Healthcare Apps for Use Cases with Einstein Analytics for Healthcare Enhancements check icon indicating true
Health Cloud Has New and Changed Objects check icon indicating true
Health Cloud Has New App Builder Components check icon indicating true
Financial Services Cloud
Mortgage for Financial Services Cloud: Enhanced Customer Experience with Pre-Built Community and New Flow
Use a Financial Services Community to Speed Loan Processing and Empower Loan Officers check icon indicating true
New Financial Services Cloud Flow and Flow Screen Components
Use New Summary View Lightning App Builder Component
Get Notifications of Changes to Mortgage Object Records
Create or Update Loan Applications and Upsert Records from a Single Endpoint check icon indicating true
Create a Loan Forbearance Solution
Analytics for Mortgage: Increase Sales with the Analytics for Mortgage App check icon indicating true
Insurance for Financial Services Cloud: Consolidated View of Household Policies, Record Type Filter on Policies, and Support for Account Relationships
Policy Component: Household Policies, Record Type Filters, and More check icon indicating true
Simplify Partner Access to Insurance Records with Account Relationships check icon indicating true
Print Insurance Record Details with Printable View check icon indicating true
Analytics for Insurance: Predictive App Template, Date Filtering, and Data Access for Sales Managers
Wealth Management for Financial Services Cloud: New Prediction Capabilities
Predict Client Churn Risk for Wealth Management check icon indicating true
Predict the Likelihood to Add Assets for Wealth Management check icon indicating true
Compliant Data Sharing: Advanced Data Sharing Configuration to Improve Compliance (GA) check icon indicating true
Actionable Relationship Center: Manage Complex Relationships and Related Lists check icon indicating true
Stay Productive with Financial Services Cloud Lightning Components for Mobile check icon indicating true
Record Rollups for Financial Services Cloud
Gain Visibility into Household Cases with Case Record Rollups check icon indicating true
Optimize Record Rollups check icon indicating true
Get Improved Performance and Granular Control Over Batch Record Rollups check icon indicating true
Speed up Interaction Date Calculations check icon indicating true
Encrypt Identity Document Fields check icon indicating true
New and Changed Financial Services Cloud Object Fields check icon indicating true
New and Changed Financial Services Cloud Metadata Types check icon indicating true
REST API check icon indicating true
Public Sector Solutions: Licensing and Permitting Management Made Simpler, Faster, and Transparent (Generally Available)
Transform Government Services with Public Sector Solutions check icon indicating true
Define Diverse Authorization Processes with Easily Configurable Data Model check icon indicating true
Give a Consolidated View of Applications with the Hierarchical View Component check icon indicating true
Plan Effective Inspections with the Inspection Management Mobile App check icon indicating true
Create a Feature-Rich Portal for Constituents’ Licensing and Permitting Needs check icon indicating true
Help Constituents Plan and Prioritize Applications check icon indicating true
Accommodate Diverse Licensing and Permitting Needs with Dynamic Forms check icon indicating true
Issue Licenses and Permits Faster with Automated Approval Processes check icon indicating true
Track Code Violations and Enforce Compliance to Regulatory Standards check icon indicating true
Public Sector Solutions Have New Objects check icon indicating true
Public Sector Solutions Have New Metadata Type check icon indicating true
Consumer Goods Cloud: Direct Store Delivery, Visit Recommendations, and More
Einstein Visit Recommendations: Plan Visits to the Right Stores at the Right Time check icon indicating true
Ensure Timely Deliveries to Stores with Delivery Tasks check icon indicating true
Visit Execution: More Flexibility and Improved Productivity
Create Custom Tasks Based on Standard Consumer Goods Objects check icon indicating true
Filter and Sort Your Visits check icon indicating true
Other Changes to Consumer Goods Cloud check icon indicating true
Enhance Your Stores’ Retail Execution check icon indicating true
Consumer Goods Cloud Has New Objects check icon indicating true
Manufacturing Cloud: Rebates (Pilot) and Enhanced Account Forecasting
Rebate Management: One-Stop Solution for Processing Rebates (Pilot)
Define Rebate Programs to Easily Calculate Rebate Amounts (Pilot) check icon indicating true
Process Rebate Payouts (Pilot) check icon indicating true
Keep Your Partners Informed on Rebates Through Communities (Pilot) check icon indicating true
Renew Sales Agreements and Calculate Account Forecasts with Greater Flexibility
Be Future Ready by Defining the Start of Sales Agreement Renewal Periods check icon indicating true
Calculate Account Forecasts with Better Precision by Specifying Sales Agreements check icon indicating true
Use Opportunity Probability in Account Forecasting check icon indicating true
Improve Account Forecasting by Using Opportunity Product Schedules (Pilot) check icon indicating true
Use Manufacturing Partner Community Template with Lightning External Apps Licenses check icon indicating true
Einstein Analytics for Manufacturing: Target Analysis and Data Access Control for Managers
Track Your Sales Performance Against Targets check icon indicating true
Customize Data Access for Sales Managers check icon indicating true
Changed Manufacturing Cloud Metadata Types check icon indicating true
Changed Manufacturing Cloud Tooling API Objects check icon indicating true
Batch Management: Processing Large Volumes of Data with a Few Clicks (Pilot)
Define Batch Jobs to Process Large Record Volumes (Pilot) check icon indicating true
Schedule Your Batch Jobs (Pilot) check icon indicating true
Keep a Close Eye on Your Batch Jobs (Pilot) check icon indicating true
Data Processing Engine: Transform Data in Your Org in a Whole New Way (Pilot)
Transform Data with a Few Clicks (Pilot) check icon indicating true
Run Your Data Processing Engine (Pilot) check icon indicating true
Track What Your Data Processing Engines Are Up To (Pilot) check icon indicating true
Emergency Response Management for Public Health
Winter ’21 Upgrade Prerequisites check icon indicating true

Analytics

Analytics includes Reports & Dashboards, Einstein Analytics, and Einstein Discovery. Get Einstein Discovery going more quickly and easily with Fast Start Templates. Export your raw local Salesforce data to your Snowflake data lake without the need for a third-party ETL tool. Automate some of the manual steps required to update your Einstein Discovery predictive models with scheduled model refresh.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Introducing Our New Name for Einstein Analytics: Tableau CRM check icon indicating true
Reports and Dashboards
Subscribe to Get Report Results Delivered by Email (Generally Available) check icon indicating true
Auto Add Fields to Custom Report Types (Beta) check icon indicating true
Einstein Analytics
Setup and Data Integration
Avoid Stale Salesforce Data in Snowflake with Sync Out (Beta) check icon indicating true
Write Your Einstein Analytics Datasets to Snowflake from Recipes (Generally Available) check icon indicating true
Prepare Data with the Next Generation of Data Prep (Generally Available) check icon indicating true
Build Calculated Formula Columns with More Functions in Data Prep check icon indicating true
Calculate Dates with Click-Not-Code Date and Time Transformations check icon indicating true
Quickly Calculate Statistics with Aggregate Functions check icon indicating true
View More Previews in Recipes check icon indicating true
Manage Row-Level Security for Data Prep Recipes check icon indicating true
Edit a Dataset with One Click from Data Manager check icon indicating true
Monitor and Update Auto-Installed Analytics Apps from Setup check icon indicating true
Prebuilt Templates and Apps
Improve Insights into Sales Performance with the Revenue Operations Analytics App check icon indicating true
App Building
Freeze Some Table Columns, Scroll Through the Rest check icon indicating true
Expand or Collapse Grouped Columns Faster check icon indicating true
Customize One-Click Actions for Dimensions check icon indicating true
Gain Insights on Data Directly in Snowflake (Generally Available) check icon indicating true
Add Accuracy to Your Insights with Date and Time Data in Your Local Time Zone (Beta) check icon indicating true
Emphasize Key Metrics in Dashboard Text with Conditional Formatting check icon indicating true
Protect Data in Embedded Dashboards with Locked or Hidden Filters check icon indicating true
Save Time Creating and Managing Dashboards with Reusable Dashboard Components (Pilot) check icon indicating true
Add Faceting to More Data in Dashboards check icon indicating true
Develop Analytics Templates for Auto Installation check icon indicating true
View Einstein Analytics Data Downloads in Your Event Log Files check icon indicating true
Einstein Discovery
Guide User Actions with Custom Improvement Text check icon indicating true
Predict Outcomes in Process Automation Formulas check icon indicating true
Enable High Cardinality for One Variable in a Story check icon indicating true
Visually Determine Whether Your Data Is Normally Distributed check icon indicating true
Update Your Models Regularly with Automatic Refresh check icon indicating true
Stay Informed with Dataset Change Notifications and Applied Filters check icon indicating true
Embed Predictions in Your Dataset During Data Prep (Pilot) check icon indicating true
Minimize Disparate Impact in Your Stories with Sensitive Variables check icon indicating true
Jump-Start Story Creation Using Templates check icon indicating true
Get Better Tuned XGBoost and GBM Models check icon indicating true
Implement External Models in Your Salesforce Org (Pilot) check icon indicating true
Build Accurate Models Using Random Forest Algorithms (Pilot) check icon indicating true
Annotate Story Versions with Descriptions check icon indicating true
Cancel Story Creation During Analysis check icon indicating true
Load Einstein Discovery Stories Faster check icon indicating true
Focus Your Predictions in Einstein Prediction Service check icon indicating true
Analytics for Everyone
Monitor Important Metrics with the Einstein Analytics Watchlist (Generally Available) check icon indicating true
Subscribe to Lenses and Dashboard Widgets for Timely Email Updates (Generally Available) check icon indicating true
Control Who Shares Dashboard and Lens Images check icon indicating true
Mobile Apps check icon indicating true
What’s New In SAQL
Get Custom Fiscal Year Support in Einstein Analytics (Generally Available) check icon indicating true
Convert Multi-Value Fields to String Fields in SAQL (Beta) check icon indicating true
Write Local Time Zone-Specific Queries with Single Custom Time Zone (Beta) check icon indicating true
Use Trigonometry and ASCII Conversion Functions in SAQL Queries
Access Date Information With More Functions for Fiscal Year Data check icon indicating true

Communities

Our elves have been hard at work this release delivering new features and enhancements. We’re revamping our image and introducing our new name: Experience Cloud. Take advantage of more granular audience criteria that let you vary record detail pages based on record fields. The latest Build Your Own (LWC) template is packed with changes, including support for an upgraded version of Lightning Locker, custom URL paths, and SEO. And your data is more secure than ever with the enforcement of several guest user security settings that were introduced in previous releases.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Move Over Community Cloud, There’s a New Kid in Town: Introducing Experience Cloud check icon indicating true
Lightning Communities
Prepare Your Community for Upcoming CSP Changes check icon indicating true
Manage Your Pages and URLs with the Pages Menu check icon indicating true
Apply Audiences to Record Detail Pages with Record-Based Criteria check icon indicating true
Print Lightning Community Record Details and Lists with Printable View check icon indicating true
Package Tile Menus in Bolt Solutions check icon indicating true
Let External Users Manage Other Users with External Managed Accounts check icon indicating true
Topic ID Field Added Back to Topics Components check icon indicating true
Developer Productivity
Build Fast, Efficient Experiences with the LWC-Based Template (Pilot) check icon indicating true
Communities Now Support lightning:hasPageReference and Default Field Values in lightning:navigation check icon indicating true
Guest User
Secure Guest User Record Access Can’t Be Disabled (available within 24 hours after the release) check icon indicating true
Automatically Assign Records Created by Guest Users to a Default Owner (Previously Released Update) check icon indicating true
Reduce Object Permissions for Guest Users check icon indicating true
Opt Out of Enforcing Guest User Object Permission Changes (Previously Released Update) check icon indicating true
View All Users and Other Permissions Removed in Guest User Profiles (Previously Released Update, Enforced) check icon indicating true
Let Guest Users See Other Members of This Community Setting Disabled check icon indicating true
Improved Security for Managed Topic Images check icon indicating true
Override Entity Permissions When Using <apex:inputField> check icon indicating true
Security and Sharing
Let Users Authenticate by SMS check icon indicating true
Customize Notifications for Changing Email Addresses check icon indicating true
Other Changes
No Longer Testing Lightning Community Features on Internet Explorer 11 check icon indicating true
Trusted Site Paths for Lightning Communities Are Case-Sensitive check icon indicating true
Allow Users to Use Standard External Profiles to Self-Register and Log Into Communities and Portals (Previously Released Update) check icon indicating true
User Settings and User Profile Summary & Image Components Were Replaced check icon indicating true
Enable Article Sharing for High-Volume Community Users check icon indicating true
Personalize Communities with Code Settings for Embedded Chat and Channel Menu check icon indicating true
The Last Modified Date Is Back check icon indicating true

Salesforce CMS

Share your public content with a content delivery network (CDN), import images and documents from your local drive to Salesforce CMS, and organize your CMS content with folders.

Files

Switch your file rendition in Connect REST API from Adobe Flash to SVG.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
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Mobile

Get more done in the Salesforce mobile app with launchpad, activity timeline, and other productivity boosters. Notifications features give you even more control over your custom notifications. Mobile Publisher for Communities now supports Marketing Cloud push notifications (Pilot). Experience the future of CRM with Salesforce Anywhere’s real-time alerts, chat, and suggested actions (Beta).

Customization

Build and test flows with new layout and debug options, and launch flows when records are deleted. Break up your record details and create more flexible Lightning pages with Dynamic Forms and Dynamic Actions in the Lightning App Builder. Recommend anything to anyone with Einstein Recommendation Builder (beta).

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Flow
Flow Builder
Trigger a Flow to Run Before a Record Is Deleted check icon indicating true
Debug Flow Errors in Sandbox Org as Another User check icon indicating true
Debug Autolaunched Flows Directly on the Canvas (Beta) check icon indicating true
Build Multi-Column Screens in Flow Builder (Pilot) check icon indicating true
Place Flow Elements Automatically with Auto-Layout (Beta) check icon indicating true
Improve Performance With Record-Triggered Flows That Run Only for Specific Changes check icon indicating true
Take a Flow Path Only When Certain Record Changes are Made check icon indicating true
Use AND, OR, and Custom Operators Across All Flow Builder Elements check icon indicating true
Locate a Flow Builder Error with the Click of a Link check icon indicating true
Easily Access Related Record Data in Autolaunched Flows with Triggers check icon indicating true
Use Your Salesforce Org’s Global Variables Everywhere in Flows check icon indicating true
View Merge Field Labels in Flow Builder check icon indicating true
Text Template Setting Is Saved check icon indicating true
Flow Screen Previews of Picklist and Multi-Select Picklist Components Are No Longer Interactive check icon indicating true
Lightning Flow Management
Adopt Run-Time Behavior Changes for Individual Flows and Processes at Your Convenience check icon indicating true
Quickly See the Triggers of Your Flows on the Flows Page in Setup check icon indicating true
View Flow Labels and Screen Labels in Flow Interview Logs check icon indicating true
Run Flows in System Context Without Sharing to Access the Recommendation Object for External Users check icon indicating true
Trigger Flows to Run When a Record Owner Is Changed in Salesforce Classic check icon indicating true
Lightning Flow Extensions
Create Flow Screen Components That Work for Multiple Objects (Generally Available) check icon indicating true
Configure Custom Flow Screen Components More Easily (Generally Available) check icon indicating true
Configure Custom Flow Screen Components and Actions That Work for Multiple Objects More Easily check icon indicating true
Easily Add Actions to Flows from Public Web Services (Pilot) check icon indicating true
Lightning Flow Release Updates
Make Paused Flow Interviews Resume in the Same Context with the Same User Access (Update) check icon indicating true
Evaluate Criteria Based on Original Record Values in Process Builder (Update, Postponed) check icon indicating true
Enable Partial Save for Invocable Actions (Update, Postponed) check icon indicating true
Enforce Data Access in Flow Merge Fields (Update, Postponed) check icon indicating true
Make Flows Respect Access Modifiers for Legacy Apex Actions (Update, Postponed) check icon indicating true
Disable Rules for Enforcing Explicit Access to Apex Classes (Update, Postponed) check icon indicating true
Check for Null Record Variables or Null Values of Lookup Relationship Fields in Process and Flow Formulas (Update, Postponed) check icon indicating true
Stop Automated Field Updates from Suppressing Email Notifications (Previously Released Update) check icon indicating true
Flow and Process Run-Time Improvements in API Version 50.0 check icon indicating true
Lightning App Builder
Break Up Your Record Details with Dynamic Forms (Generally Available) check icon indicating true
Unleash New Flexibility with Dynamic Actions on Desktop (GA and Beta) and Mobile (Beta) check icon indicating true
Analyze Your Lightning Page Performance check icon indicating true
Lightning App Builder Header and Toolbar Changes check icon indicating true
Get Record Types When You Package Lightning Pages check icon indicating true
App Performance (Beta) in Lightning App Settings Has Been Retired check icon indicating true
Lightning App Builder Accessibility Enhancements check icon indicating true
Einstein Builders: Deliver Personalized Recommendations (Beta), Test Your Prediction’s Performance, and Show Confidence Range and Top Predictors on Records for Numeric Predictions
Recommend Anything to Anyone with Einstein Recommendation Builder (Beta) check icon indicating true
Einstein Prediction Builder: Become an Expert on Your Prediction Results in an Action-Packed Scorecard check icon indicating true
Einstein Prediction Builder: Test Your Prediction's Performance Interactively check icon indicating true
Show Top Predictors and Confidence Range on Records for Numeric Predictions check icon indicating true
Globalization
Understand Translation Import Errors with Improved Email Notifications check icon indicating true
Enable ICU Locale Formats (Previously Released Update) check icon indicating true
Connect with Customers Who Speak and Read Khmer check icon indicating true
Import and Export Larger Data Translation Files check icon indicating true
Submit Only One Translation Import or Export Request at a Time check icon indicating true
Profiles and Permissions
Improve Org Security with the Profile Filter Option check icon indicating true
Check Out the View All Profiles Permission check icon indicating true
Restrict Permissions Cloning in Profiles check icon indicating true
Use Permission Set Groups in Professional Edition check icon indicating true
Understand the Custom Permissions License Required Option check icon indicating true
Salesforce Connect
Restricted Access to Authentication in Named Credentials and External Data Source check icon indicating true
Salesforce Connect is HIPAA Compliant check icon indicating true
External Object ID Mappings Subject to Expiration check icon indicating true
Einstein Next Best Action
Store and Encrypt Healthcare Data with HIPAA-Compliant Einstein Next Best Action check icon indicating true
Create Event-Driven Recommendations Using Voice Call Records check icon indicating true
Add AI-Driven Recommendations to Your Strategies Using Einstein Recommendation Builder (Beta) check icon indicating true
External Services
Manage and Recreate Legacy External Services Registrations check icon indicating true
Legacy External Services Version Is Being Retired check icon indicating true
Sharing
Deploy Organization-Wide Defaults and Criteria-Based Sharing Rules Together check icon indicating true
Secure Guest Users’ Org-Wide Defaults and Sharing Model Can’t Be Disabled (available within 24 hours after the release) check icon indicating true
Fields
Disable Rendering of HTML in Custom Field Labels (Update) check icon indicating true
Manage Deleted Fields in Lightning Experience check icon indicating true
Custom Metadata Types
Custom Metadata Types Support Geolocation Field Types Relationships check icon indicating true
View Supported Relationship Entities When Creating Custom Metadata Types check icon indicating true
General Setup
Choose Your Utility Bar Alignment check icon indicating true
Choose When to Show the Submit for Approval Action (Generally Available and Beta) check icon indicating true
Changes to Record Type Creation UI in Setup check icon indicating true
Require Permission to View Record Names in Lookup Fields (Previously Released Update) check icon indicating true
Disable Standard Object Edits on Standard Profile (Update) check icon indicating true

Security, Privacy, and Identity

Maintain security, privacy, and governance policies for multiple orgs with Security Center, now generally available. View and manage mobile device access to your org with Mobile Device Tracking, generally available. New Salesforce orgs get a My Domain by default and existing orgs must define one. Keep a closer eye on your org with three new Real-Time Monitoring Events. Encrypt fields associated with health intake documents, and encrypt some Financial Services Cloud documents.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Authentication and Identity
Implement MFA with the Multi-Factor Authentication Assistant check icon indicating true
We Upgraded to Using Multi-Factor Authentication Terminology check icon indicating true
View and Revoke Devices with Mobile Device Tracking check icon indicating true
Maintain Permission Sets and Public Groups When Using Identity Connect check icon indicating true
Perform Cross-Origin Requests to OAuth Endpoints check icon indicating true
Secure SAML Messages When Salesforce Is the Identity Provider check icon indicating true
Update Identity Provider SAML Requests to Use Lowercase Sandbox Names check icon indicating true
OAuth 2.0 User-Agent Flow Supports mobileauth.salesforce.com Redirect URL for Refresh Tokens check icon indicating true
Skip Identity Confirmation at Login Permission Was Clarified check icon indicating true
Domains
Deploy a My Domain (Update) check icon indicating true
Define a My Domain When Creating a New Salesforce Org check icon indicating true
Stabilize URLs for Visualforce, Experience Builder, Site.com Studio, and Content Files (Update, Postponed) check icon indicating true
Setting That Allows Non-Secure HTTP Connections for Sites Was Removed check icon indicating true
Salesforce Shield
Shield Platform Encryption: Encrypt Data Associated with Documents and Deprecated Release Update
Encrypt Data Associated with Health Intake Documents check icon indicating true
Encrypt Identity Document Fields check icon indicating true
Encrypt Salesforce CPQ Data check icon indicating true
Manage Encryption Keys Permission Removal from System Administrator Profile Release Update Deprecated (Previously Released Update) check icon indicating true
Event Monitoring: Transaction Security Retirement, New Events
Legacy Transaction Security: End of Life check icon indicating true
Prevent Data Loss with BulkApiResult Event check icon indicating true
Detect Anomalies in API Queries with New ApiAnomalyEvent check icon indicating true
Analyze Unexpected Exceptions in the Event Monitoring Analytics App check icon indicating true
View Einstein Analytics Data Downloads in Your Event Log Files check icon indicating true
Correlate Threat Data Easier with Restructured JSON Format check icon indicating true
Other Changes
Changes to the Security, Privacy, and Identity Release Notes Section check icon indicating true
Streamline Security Policy Monitoring with Security Center (Generally Available) check icon indicating true
Review and Update Your TLS 1.2 Ciphers check icon indicating true
Apex Crypto Class Supports ECDSA check icon indicating true

Customer 360 Truth

Learn what’s new with Customer 360 Truth. Give your users more identity verification options and data unification to enable personalized interactions. And use one app to create policies to monitor multiple Salesforce orgs.

Deployment

Send customizations from one org to another by adding these components to change sets.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
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Development

Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Components
Add Custom Buttons to the lightning-input-rich-text Base Component (Beta) check icon indicating true
Second-Generation Packages Support Lightning Message Channels check icon indicating true
Scan a Barcode in a Lightning Web Component (Beta) check icon indicating true
Increased Timeout for Client-Side Caching check icon indicating true
Aura Components in the ui Namespace Are Being Deprecated check icon indicating true
DOM API Changes May Require UI Test Updates check icon indicating true
Develop Flow Screen Components That Work for Multiple Objects (Generally Available) check icon indicating true
Create Custom Property Editors for Lightning Web Components (Generally Available) check icon indicating true
Create Custom Property Editors That Use Generic SObject and SObject[] Inputs in Flows check icon indicating true
Lightning Web Components Playground Retirement check icon indicating true
Release Updates: Enforcement for Profile-Based Access for@AuraEnabled Apex Classes, and More
Restrict Access to @AuraEnabled Apex Methods for Guest and Portal Users Based on User Profile (Update, Enforced) check icon indicating true
Restrict Access to @AuraEnabled Apex Methods for Authenticated Users Based on User Profile (Update, Enforced) check icon indicating true
Enable Dependency Access Checks In Lightning Components (Update, Retired) check icon indicating true
Use with sharing for @AuraEnabled Apex Controllers with Implicit Sharing (Update, Postponed) check icon indicating true
Disable Access to Non-global Apex Controller Methods in Managed Packages (Update, Postponed) check icon indicating true
Enforce Access Modifiers on Apex Properties in Lightning Component Markup (Update, Postponed) check icon indicating true
Prevent Creation of Function Expressions in Dynamically Created Aura Components (Update, Postponed) check icon indicating true
Enable Secure Static Resources for Lightning Components (Update, Postponed) check icon indicating true
Einstein Vision and Language
Download the Einstein Vision and Language OpenAPI Spec check icon indicating true
Einstein Vision: Endpoint That Returns Labels Is Deprecated and Replaced
Einstein Vision Endpoint That Returns Examples Is Deprecated check icon indicating true
Einstein Language: Build Einstein Intent Models in More Languages
Einstein Intent Supports More Languages (Beta) check icon indicating true
Einstein Language Endpoint That Returns Examples Is Deprecated check icon indicating true
Visualforce
Second-Generation Packages Support Lightning Message Channels check icon indicating true
Shorten Your Visualforce URLs check icon indicating true
Prevent Consecutive API Navigation Calls in Visualforce Pages (Update, Postponed) check icon indicating true
New Attribute on <apex:inputField> Overrides Entity Edit Permissions check icon indicating true
Apex
Use the Safe Navigation Operator to Avoid Null Pointer Exceptions check icon indicating true
Update Resources with the PATCH HTTP Method in Apex Callouts check icon indicating true
Send Custom Notifications from Apex check icon indicating true
Detect Apex Runtime Context with RequestId and Quiddity check icon indicating true
Improve Apex Testing with New SObject Error Methods check icon indicating true
Delete up to 50,000 Big Object Records in a Batch check icon indicating true
Enhanced Support for @namespaceAccessible Annotation check icon indicating true
API
Make More Powerful Composite Requests check icon indicating true
Packaging
Visualize Package Ancestry Tree Using Salesforce CLI check icon indicating true
Schedule and Push Upgrades to Unlocked and Second-Generation Managed Packages (Generally Available) check icon indicating true
Delete Unwanted Packages and Package Versions check icon indicating true
Get Package Error Notifications check icon indicating true
Code Coverage Enforcement for Unlocked Packages check icon indicating true
Specify Unpackaged Metadata for Package Version Creation Tests (Pilot) check icon indicating true
Ensure That Multi-Factor Authentication Is Configured for License Management Orgs check icon indicating true
Branch Packaging Orgs Are No Longer Available check icon indicating true
Scratch Orgs: Org Shape and New Features
Create Scratch Orgs More Easily Using an Org’s Shape (Beta) check icon indicating true
Create Scratch Orgs with More Features check icon indicating true
Platform Development Tools
Install the Pre-Release Version of Salesforce CLI check icon indicating true
Lightning Design System: Styling Hooks and Other Component Blueprint Enhancements
Customize Components with Lightning Design System Styling Hooks (Beta) check icon indicating true
BEM Notation with Double Dashes Is Being Deprecated check icon indicating true
Lightning Design System Component Blueprint Updates check icon indicating true
AppExchange Partners
See Which Locations Drive Listing Activity with AppExchange Marketplace Analytics Activity Summary by Region check icon indicating true
Test Your Custom Integrations Using AppExchange App Analytics Simulation Mode check icon indicating true
Change Data Capture
Enrich Change Event Messages with Extra Fields (Beta) check icon indicating true
Receive Change Event Notifications for More Objects check icon indicating true
Platform Events
Manage Your Platform Event Trigger Subscriptions from the User Interface check icon indicating true
Monitor Event Publishing and Delivery Usage check icon indicating true
Make Apex Callouts After Publishing Platform Event Messages check icon indicating true
Get the Status of High-Volume Platform Event Publish Operations (Beta) check icon indicating true

Pardot

Create, send, and manage your email templates and email content with an enhanced email experience. Connect to Salesforce CMS to host and reuse images for email marketing, and get rollup metrics on the email records you use most. You can also resync prospects faster after import errors are resolved and customize your Einstein Attribution success milestone.

Release Updates and Security Alerts

View important updates and alerts in a single location in the generally available Release Updates. We added some enhancements to ensure that your Salesforce org stays up to date on all changes that affect its performance, security, and users.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
View Org Changes in One Location with Release Updates (Generally Available) check icon indicating true
Find Security Alerts in the Same Location as Release Updates check icon indicating true
Release Updates check icon indicating true

myTrailhead

Salesforce Identity for myTrailhead offers quick, easy access to myTrailhead. Your users aren’t required to register with Salesforce Trailhead or create a profile. Salesforce Identity for myTralhead uses an authentication provider that you control, so it lets you grant myTrailhead access to a specific audience. For example, you can target myTrailhead access for your internal users or your community members.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
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