New and Changed Standard Platform Events
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new and changed standard platform events.
Service
- Identify cases with low-confidence Einstein Case Classification predictions
- Two new fields on AIUpdateRecordEvent let you identify cases whose field predictions fell under the required confidence level for automatic updates by Einstein. IsUpdated indicates whether the case was updated, while UpdatedFields lists fields that were updated. Use this information to add these cases to a queue for review or rerun case routing logic.
Security and Identity: Real-Time Event Monitoring
- Create notification-only transaction security policies on the Threat Detection events: CredentialStuffingEvent, ReportAnomalyEvent, and SessionHijackingEvent
- We added three fields to the streaming events and their associated storage objects to support transaction security policies: EvaluationTime, PolicyId, and PolicyOutcome. The Threat Detection events were beta in Spring ’20 and are now generally available.
- View the Threat Detection storage events in the Salesforce UI: CredentialStuffingEventStore, ReportAnomalyEventStore, and SessionHijackingEventStore
- We added three fields: <Event>Number (such as ReportAnomalyEventNumber), LastReferencedDate, and LastViewedDate. The Threat Detection events were beta in Spring ’20 and are now generally available.
- View a summary of a Threat Detection event: CredentialStuffingEvent, ReportAnomalyEvent, and SessionHijackingEvent
- See the Summary field of the streaming events and their associate storage objects. The field describes the threat in simple language. The Threat Detection events were beta in Spring ’20 and are now generally available.
- View the full list of browser fingerprint features associated with a session hijacking event
- See the SecurityEventData field of the SessionHijackingEvent and SessionHijackingEventStore Threat Detection events. The field contains the information in JSON format. The Threat Detection events were beta in Spring ’20 and are now generally available.
- Differentiate between the total number of rows returned from an ApiEvent and the number of rows returned in a single batch
- See the new RowsReturned field of ApiEvent and ApiEventStream.
- Track errors when an org exceeds the concurrent long-running Apex limit
- Use the new ConcurLongRunApexErrEvent event.
B2B Commerce
- Track commerce activity to monitor events and resolve errors
- Subscribe to CommerceDiagnosticEvent to receive notifications related to checkout, pricing, search, and more in Lightning B2B Commerce.