Refine Inbox Notifications on Android Devices

Salesforce Inbox notifications are now connected to Android’s notification categories to give your reps more control over which notifications they receive. Notifications are important to keep busy sales reps on top of their tasks and events for their day. But too many notifications—or the wrong ones—can be distracting, so reps can choose which ones to receive from Inbox. Reps can tap a notification to set how they want future notifications to display.

Where: This change applies to the Salesforce Inbox app on Android devices. Salesforce Inbox is available for an extra cost in Essentials, Professional, Enterprise, Performance, and Unlimited editions.