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Sales Productivity

Inbox: Productivity Tools That Connect Email and Calendar to Salesforce Let your sales team integrate their email and calendar with Salesforce using features that automatically log emails and events and increase


Setup

See Your Lightning Record Page Assignments at a Glance We gave the Lightning Record Pages related list in the Object Manager a makeover. Now you can easily see whether your custom Lightning record pages are assigned as


Everything That’s New in Salesforce1 This Release

Our latest round of new and improved Salesforce1 features makes it easier to access Salesforce on the go. The Salesforce1 mobile app is available for all editions, except Database.com, without an


Moderation: Preconfigured Rules and Spam IQ

Our ready-to-go moderation rules lessen your load, and Spam IQ protects your community at all times. Time to put up your feet, Moderators! Get a Head Start with Preconfigured Moderation Rules Moderators, we know that you work hard to


Subscribe to Reports in Lightning Experience

You know that report you check when you arrive in the office every Monday morning? Why not have it emailed to you every Monday at 8:00 AM instead? Subscribe to up to five reports and receive refreshed report results by email on a schedule you


Duplicate Management: Accounts, Contacts, and Person Accounts

Here’s more aspirin for your duplicate management headaches. You can now detect and merge duplicate accounts and contacts in Lightning Experience. Use new rules to detect and prevent duplicates of person account records. Detect and


Campaigns: Hierarchies, Member Statuses, and Mass Actions in Lightning Experience

Understand campaign hierarchy results and mass-update campaign members in Lightning Experience. Manage campaign member statuses in Lightning Experience and Salesforce1. View Campaign Hierarchy Results in Lightning


Einstein Brings Insights to Lightning for Outlook

Give your sales teams decision-driving data in Lightning for Outlook with Einstein. If you’ve set up with Einstein, your sales reps can use account and opportunity insights to prioritize their work while they tackle their emails.


Visualforce: Enhanced for Lightning Experience

Develop apps to customize your org using Visualforce. Changes in this release make it easier to adopt the Lightning Design System in your Visualforce pages and improve integration with Lightning Experience. This change applies to


Inbox: Productivity Tools That Connect Email and Calendar to Salesforce

Let your sales team integrate their email and calendar with Salesforce using features that automatically log emails and events and increase productivity on every email. This feature is new in both Lightning Experience and Salesforce Classic.


Admins Logging In as Users Can Be Subject to Two-Factor Authentication

An admin can now require an admin or support user logging in as a user with the “Two-Factor Authentication for User Interface Logins” user permission to satisfy the 2FA requirement. Contact Salesforce Support to enable this option. This


Other Changes in Service Cloud

Learn about other changes we’ve made in the Service Cloud. Web-to-Case: Thwart Spammers with reCAPTCHA Add reCAPTCHA to your Web-to-Case form to make it easy for customers to contact your company while making it difficult for spambots


Go from External Apps Directly into Visualforce and Lightning Apps in Salesforce1 for iOS

Currently when users tap on a Salesforce URL hyperlink or enter a Salesforce URL into a browser address bar on a mobile device, they’re taken directly into the Salesforce1 downloadable app. This functionality didn’t support taking users directly