Explore Features with Trailhead

Get familiar with Salesforce or discover a new feature with Trailhead, a fun, guided, and interactive tool. You can follow guided learning paths for admins or developers, or choose your own adventure with self-paced modules.

Check out Trailhead at https://trailhead.salesforce.com, and find the right trail for you. Here are the latest trails, modules, and projects.

New Trails

Campaign Basics
Learn how to get the most out of Salesforce Campaigns to maximize your marketing effectiveness.
Customize Your Community
Learn how to optimize and personalize your community with high-impact customizations.

New Modules

AppExchange Checkout
Learn how Checkout helps you manage online payments and monitor sales for your solutions.
Health Cloud for Payers

Learn how to deliver fantastic member experiences with Health Cloud for Payers.

Lightning Knowledge Basics

Learn how to use Lightning Knowledge to create a knowledge base for better customer service.

Financial Services Cloud Release Readiness

Learn about the Salesforce release cycle and how to prepare your org for a new release.

Service Cloud Agent Productivity

Learn how to help your agents work faster and more efficiently in the Service Console.

Web Chat Basics

Learn how to set up a simple-to-use web chat channel using Snap-ins Chat in Lightning Experience.

Analytics App Design

Learn the principles of app design and how to use them to build beautiful Analytics apps.

Lightning Dialer

Learn how Lightning Dialer can make sales teams more efficient and productive.

Advanced Territory Management

Learn advanced skills for managing territories, including performance considerations.

New Projects

Build an Einstein Bot

Learn how to build an Einstein Bot that can help customers with simple questions.

Share CRM Data with Your Partners
Learn how to use Salesforce settings to share CRM data securely with partners.
Personalize the Community Experience with Audience Targeting
Build a customer account portal that's personalized for different audiences.
Quick Start: Einstein Analytics
Get to know Einstein Analytics by building and sharing a data exploration app.