Lightning Essentials: In-App Trailhead Badges, Subscription Management, and Improvements in Sales and Service

Stay in the app to celebrate, set up, and subscribe to Salesforce Essentials with in-app Trailhead badging, improved setup flows and a new subscription page. In Sales Essentials, tackle more tasks with improved setup flows. In Service Essentials, create a self-service help center and use CTI to let agents make calls from their computers with a softphone.