How and When Do Features Become Available?

Some features in Winter ’18 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Supported Browsers

Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Supported Browsers for Lightning Experience check icon indicating true
Extended Support for Accessing Lightning Experience Using Microsoft Internet Explorer Version 11 check icon indicating true
Supported Browsers for Salesforce Classic check icon indicating true

Salesforce Overall

Measure how much Lightning Experience can impact your sales team’s productivity with the redesigned Readiness Check. The new look and feel of Lightning Experience makes work a whole lot easier. Style meets new functionality with a Lightning Experience search results page that lets you easily resize columns, wrap text, and sort records. Console users work more quickly with favorites, navigation rules, and two new components.

Sales

Deliver high-impact Lightning Experience features that keep sales teams laser-focused on the leads and deals most likely to generate sales. Help reps stay focused on the sales pipeline directly in Outlook and Gmail.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Trailhead check icon indicating true
Sales Cloud Einstein
Einstein Lead Scoring
Use Einstein Lead Scoring in Salesforce Classic check icon indicating true
Use More Types of Lead Conversion with Einstein Lead Scoring check icon indicating true
Keep Track of and Control Einstein Lead Scoring Enablement check icon indicating true
Einstein Automated Contacts
Say Goodbye to Contact Data Entry (Beta) check icon indicating true
See How Many Contacts Einstein Added to Salesforce (Beta) check icon indicating true
Einstein Activity Capture
Welcome Microsoft® Exchange 2013 and 2016 Accounts check icon indicating true
Add Activities for Quotes and Contracts check icon indicating true
See Automatically Captured Microsoft® Office 365® Events from Salesforce Calendar check icon indicating true
Decide How Long We Retain Your Data check icon indicating true
Easily Manage the Excluded Addresses List check icon indicating true
Einstein Sales Analytics check icon indicating true
Other Changes in Sales Cloud Einstein check icon indicating true
Core Sales Features
Leads check icon indicating true
Accounts
Set Up Person Accounts with Ease check icon indicating true
Add Person Accounts to Campaigns from Account Reports check icon indicating true
Campaigns
Let Sales and Marketing Track the Influence of Multiple Campaigns on Opportunities check icon indicating true
Other Changes Make Campaign Influence More Flexible check icon indicating true
Collaborative Forecasts check icon indicating true
Enterprise Territory Management check icon indicating true
Opportunities
Add Opportunity Team Members Faster check icon indicating true
Prompt Users to Add Products to Opportunities check icon indicating true
Change Opportunity Forecast Category check icon indicating true
Productivity Features
Sales Console check icon indicating true
Email
Expand Your Reps’ Email Reach with List Email check icon indicating true
Keep Track of List Emails in the Activity Timeline check icon indicating true
No More Errors for Empty Email Merge Fields check icon indicating true
Activities
Make Sure Your Reps Never Forget to Remember with Task Reminders check icon indicating true
Help Reps Stay on Task with Task Notifications check icon indicating true
Get Your Fill of Past and Archived Activities with All Activity History check icon indicating true
Filter More Ways in the Activity Timeline check icon indicating true
List Views
List View Column Widths Dynamically Adjust to the Content check icon indicating true
Set Custom Column Widths on More List Views check icon indicating true
Reset Custom List View Column Widths to Their Default check icon indicating true
Wrap Text in List Views check icon indicating true
Use Clone or Save As to Make List Views Your Own check icon indicating true
Edit More Records at Once with Mass Inline Editing check icon indicating true
Notes check icon indicating true
Calendar
Get Event Attendee Details into Salesforce with Lightning Sync for Google check icon indicating true
Share Calendars with Coworkers in Lightning Experience check icon indicating true
Cloud Scheduler Is Retired check icon indicating true
Lightning Dialer check icon indicating true
Data Quality
Merge Person Accounts in Lightning Experience check icon indicating true
Wrangle Duplicates Using Duplicate Record Sets in Lightning Experience check icon indicating true
Enhance Fields on Your Salesforce Records with Third-Party Data in Lightning Experience check icon indicating true
Google Integration
Lightning for Gmail: Time-Saving Features and New Insights
Enjoy More Features for Templates check icon indicating true
Manage Salesforce Tasks from Gmail check icon indicating true
Easily Find and Relate Items to the Right Salesforce Records check icon indicating true
Zero In on the Leads Most Likely to Convert check icon indicating true
Lightning Sync
Set Up Users on Service Cloud and Force.com Licenses check icon indicating true
Sync Events Between Google Calendar and Salesforce check icon indicating true
Do More with Meeting Attendees on Salesforce Events check icon indicating true
Microsoft® Integration
Lightning for Outlook
Enjoy More Features for Templates check icon indicating true
Manage Salesforce Tasks from Microsoft® Outlook® check icon indicating true
Easily Find and Relate Items to the Right Salesforce Records check icon indicating true
Zero In on the Leads Most Likely to Convert check icon indicating true
Get Insights on Prospect Activity with Engage for Outlook check icon indicating true
Lightning Sync check icon indicating true
Salesforce for Outlook
Critical Upgrade Required to Continue Using Salesforce for Outlook check icon indicating true
Avoid Manual Upgrades check icon indicating true
Security
Encrypt More of Your Customers' Personally Identifying Information (Generally Available) check icon indicating true
Encrypt the Opportunity Description and Next Steps Fields (Beta) check icon indicating true
Encrypt the Opportunity Name Field (Pilot) check icon indicating true
Other Changes in the Sales Cloud
Salesforce Events Calendar Is Now Called My Events check icon indicating true
Recent Calendar Changes Visible from Lightning Experience Without Browser Refresh check icon indicating true
Data.com Account Data Assessment Has Been Retired check icon indicating true
Data.com Tab Is Available Only to Prospector Customers check icon indicating true
Pardot Available in Japanese (Beta)

Service

Enjoy Lightning Experience support for Live Agent, Omni-Channel, service contracts, case milestones, macros, case cloning, and more. Expand your field service operation with the Field Service Lightning mobile app for Android. Share knowledge faster by embedding videos and code blocks in Knowledge articles. And support up to 10 social accounts with the Social Customer Service Pro add-on.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Service Console
Do More in Service Console with Macros, Live Agent, and Other Enhancements check icon indicating true
Brand Your Community in the Lightning Service Setup Flow check icon indicating true
Enjoy a Streamlined Lightning Knowledge Setup Flow check icon indicating true
Get Valuable Insight into Customer Activity with Community 360 (Generally Available) check icon indicating true
Field Service
Simplify Scheduling with Service Crews check icon indicating true
New Assignment Options on Service Appointments check icon indicating true
Assign Service Report Templates to Work Orders and Work Order Line Items check icon indicating true
Do More with Multiple Signatures on Service Reports check icon indicating true
No More Signature Reuse on Service Reports check icon indicating true
Track Product SKUs check icon indicating true
Schedule Night Shifts with 24-Hour Time Slots check icon indicating true
View Field Service Location Hierarchy Details and Files
Create Sharing Rules for Work Types check icon indicating true
Save Time with Field Service Flow Actions check icon indicating true
Filter Work Orders by Record Type check icon indicating true
Field Service for Mobile
Field Service Lightning Comes To Android (Generally Available) check icon indicating true
Customize Mobile App Settings for Different Users check icon indicating true
Capture Multiple Signatures on Service Reports check icon indicating true
Verify Service Reports with Enhanced Service Report Previews check icon indicating true
Set Background Mode Geolocation Preferences check icon indicating true
Increase Usability for International Workforces with Flow Localization check icon indicating true
Save Time with Smarter Product Requests check icon indicating true
Get the Parts You Need with Enhanced Product Searching check icon indicating true
Field Service Managed Package
Draw Your Territories on the Map with Map Polygons check icon indicating true
Schedule Work Over Multiple Days check icon indicating true
Schedule Work Dependencies with Complex Work check icon indicating true
Reserve Time Slots for Designated Work check icon indicating true
Display Service Resources in All Territories check icon indicating true
Control Which Absences Appear on the Resource Gantt Chart check icon indicating true
Schedule High Priority Appointments over Those of Lower Urgency check icon indicating true
Field Technicians Automatically Follow Their Appointments check icon indicating true
Display Both Planned and Actual Travel Routes on the Console Map check icon indicating true
Set Custom Permissions for Field Service Lightning Users check icon indicating true
Control Drip Feed Dispatch Setting at the Territory Level check icon indicating true
Cases
Save Time When Emailing Customers with Merge Fields and Salesforce Classic Templates check icon indicating true
Use Recipient Fields to Associate Emails with Case Contacts check icon indicating true
Use Case Milestones in Lightning Experience check icon indicating true
Seamlessly Clone Cases check icon indicating true
Add a Case Comment from a Related List check icon indicating true
Knowledge
Access Knowledge Articles in Multi-Language Orgs with Lightning Experience (Beta) check icon indicating true
Create Articles from the Knowledge Component check icon indicating true
Embed Videos and Code Blocks in Knowledge Articles check icon indicating true
Track Article Views with Event Monitoring check icon indicating true
Follow the Flow with Article Assignments check icon indicating true
Choose Your Data Categories in Lightning check icon indicating true
Knowledge Search: Article Result Sorting and External Documents Case Attachment
Sort Knowledge Article Search Results check icon indicating true
Attach External Documents to Cases and Report on Them, Too check icon indicating true
Live Agent
Chat with Customers in Lightning Experience check icon indicating true
Control the Placement and Height of the Agent Chat Window check icon indicating true
Access All of Your Chat Transcripts in Lightning Experience check icon indicating true
Continue the Conversation with Past Chats for Repeat Customers check icon indicating true
Help Agents Multitask with Chat Header Previews check icon indicating true
Enhanced Toolbar for Chat Agents check icon indicating true
Feature Gaps for Live Agent in Lightning Experience check icon indicating true
Omni-Channel
Route Work to Agents in Lightning Experience (Generally Available) check icon indicating true
Route Live Agent Chats with Omni-Channel in Lightning Experience check icon indicating true
Monitor Your Support Center with Omni-Channel Supervisor in Lightning Experience (Beta) check icon indicating true
Let Supervisors See Only What Matters in Omni-Channel Supervisor (Beta) check icon indicating true
Use an External Routing Implementation with Omni-Channel (Beta) check icon indicating true
Get More Done with Raised Limits for Omni-Channel check icon indicating true
Use Omni-Channel Methods in the Console API and a New Component in Lightning Experience (Beta) check icon indicating true
Keep Waiting Customers at the Front of the Line with the Custom Requested Datetime Field check icon indicating true
Delete User Presence Statuses to Make More Room in Your Org check icon indicating true
Snap-ins for Web
Chat with Customers in Lightning Experience Using Snap-Ins Chat check icon indicating true
Give Spammers the Boot with Visitor Blocking check icon indicating true
Pre-Chat Form Records Automatically Attach to the Chat Transcript check icon indicating true
Pass Customer Information to Post-Chat check icon indicating true
Entitlement Management
Manage Service Contracts in Lightning Experience (Generally Available) check icon indicating true
Track Your Case Milestones in Lightning Experience check icon indicating true
Macros
Build Macros and Save Time in Lightning Experience check icon indicating true
There's No Place like Macro Record Home check icon indicating true
Run Your Macros from the Utility Bar check icon indicating true
Assets check icon indicating true
CTI
Create Click-to-Dial Phone Numbers with the lightning:clickToDial Component check icon indicating true
Open CTI notifyInitializationComplete Method Available in Lightning Experience check icon indicating true
Social Customer Service
Get More Social with Social Customer Service Pro Add-On (not immediately available) check icon indicating true
Set Up Social Service Faster with Social Business Rules check icon indicating true
Help Your Customers by Attaching Images to Social Posts check icon indicating true
Preview Image Attachments in the Case Feed check icon indicating true
Help Your Customers Privately by Hiding Facebook Comments and Replies check icon indicating true
Add More Fields to Social Persona to Learn About Customers check icon indicating true
Social Studio Replaces Radian6 on Buttons and Text check icon indicating true
Other Changes
Chatter Answers Retires in Spring ’18 check icon indicating true
Set Up Users on Service Cloud Licenses for Lightning Sync check icon indicating true

Analytics

Building reports just got fun (or more fun, depending on your perspective) with this release’s introduction of the Lightning Report Builder. And Einstein Analytics (formerly Wave) adds smart features, including simplified and more intuitive app creation, chart suggestions, and the Einstein Discovery story improver.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Reports and Dashboards
Create Tomorrow’s Reports Today with the Lightning Report Builder (Beta) check icon indicating true
Open Reports in Quip check icon indicating true
Add Tables with Up to 10 Columns to Dashboards (Beta) check icon indicating true
Embed Dashboards on the Home Tab and in Lightning Apps check icon indicating true
View Filtered Reports by Clicking Chart Segments from Dashboards check icon indicating true
Get the Full Power of Enhanced Folder Sharing in Lightning Experience check icon indicating true
Chart Enhancements for Reports and Dashboards in Lightning Experience check icon indicating true
Other Enhancements to Reports and Dashboards in Lightning Experience check icon indicating true
Einstein Analytics
Einstein Analytics, the New Name for Wave Analytics check icon indicating true
Analytics Prebuilt Apps
Watch Step-by-Step Creation of Your App check icon indicating true
Turn Data into Dollars with Sales Analytics, Now Powered by Einstein check icon indicating true
Service Analytics Takes the Guesswork Out of App Creation, Gives Agents Greater Insight into Their Performance check icon indicating true
Get Fine-Grained Insights into Mobile Technicians and Territories with Field Service Analytics check icon indicating true
Analytics Home
Curate the Analytics Experience for Your Teams check icon indicating true
Amp Up Your Productivity with Lightning Experience in Your Analytics Home check icon indicating true
Locate Lenses and Dashboards Lightning Fast with Lightning Experience Global Search check icon indicating true
Stay Organized with the New Browse App and App Details Pages check icon indicating true
Analytics Exploration and Visualization
Explore More Easily with the Enhancements to Explorer check icon indicating true
Give Your Tables Style with New Properties check icon indicating true
Do More with Compare-Table Formulas and Functions (Beta) check icon indicating true
Get Your Focus Back check icon indicating true
Drag and Drop to Reorder Values Table Columns check icon indicating true
Control the Visibility of Your Dataset Fields check icon indicating true
Let Explorer Suggest a Chart for Your Data check icon indicating true
Visualize How Your Data Flows Using a Sankey Chart check icon indicating true
Unfold Your Data with the Origami Chart check icon indicating true
Customize Chart Tooltips check icon indicating true
Control the Appearance of Map Charts check icon indicating true
Other Enhancments to Charts check icon indicating true
Analytics Dashboard Design
Tune Your Dashboard Based on Inspector Recommendations check icon indicating true
Break Up Monolithic Dashboards to Improve Performance (Beta) check icon indicating true
Save Time by Editing Steps check icon indicating true
Find Your Step Without a Flashlight and Map check icon indicating true
Control Dashboard Filters with New Faceting Behavior check icon indicating true
Round Out Your Dashboard with Related Web Content check icon indicating true
Create Dashboard Controls Using Global Filters check icon indicating true
Get Familiar with Dashboard JSON Changes for Wave Designer check icon indicating true
Other Enhancements to Wave Dashboard Designer check icon indicating true
Analytics Data Integration
Stay on Top of Replication check icon indicating true
Branch Out with New Connectors check icon indicating true
Intelligently Prepare .csv Data When You Create Datasets check icon indicating true
Build Datasets in the Dataflow of Your Choice check icon indicating true
Keep Your Data Flowing with Dataflow Enhancements check icon indicating true
Export Data to Einstein Discovery with the export Transformation (Beta) check icon indicating true
Get Straight to the Point with the Refreshed Dataset Edit Page check icon indicating true
Turn Back the Data Clock: Restore Datasets to Previous Versions check icon indicating true
Intelligently Prepare and Clean Your Data in Recipes with Smart Suggestions and Column Profiles check icon indicating true
Integrate Sharing Inheritance with Security Predicates check icon indicating true
Analytics Einstein Discovery
Connect to Your Salesforce Data Even More Easily with Einstein Discovery check icon indicating true
Display Einstein Discovery Recommendations in a Salesforce Object (Pilot) check icon indicating true
Make Your Story Even Better with Story Improver check icon indicating true
Learn Which Factors Drive Changes Over Time with the Story Timeline check icon indicating true
Keep Your Analysis Current with Story Refresh check icon indicating true
Create Datasets from an Einstein Analytics Dataflow (Beta) check icon indicating true
Analytics Mobile
Experience New Charts on iOS Devices check icon indicating true
Explore the Latest Dashboards and Lenses on Android Devices check icon indicating true
Analytics Development and Customization
Analytics Templates Enable More Robust Apps Functionality check icon indicating true
Updates to the REST API check icon indicating true
Discover Dashboards with New SDK Functionality. check icon indicating true
Take Advantage of New SAQL Functionality check icon indicating true
Collaborate on Dashboards with Annotations in Communities check icon indicating true
Control the Display and Functionality of Embedded Dashboards check icon indicating true
Bring Apex Capabilities into Analytics Dashboards (Beta) check icon indicating true
Package Your Recipes check icon indicating true

Communities

Designed with account management in mind, the Customer Account Portal gives your customers a private and secure place to access and update their account information. Branding sets partner with audience targeting, making it easy to dynamically change the appearance and style of your community based on the audience viewing the page. And Community Pulse displays your most important community metrics front and center in the Workspaces area.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Templates and Bolt Solutions
Update Your Customer Service (Napili) Community check icon indicating true
Do More with the Updated Partner Central Community check icon indicating true
Announcing Customer Account Portal, a Whole New Way to Keep Your Customers Happy check icon indicating true
Developers, Build Your Community Your Way check icon indicating true
Lightning Bolts Know No Bounds check icon indicating true
Dynamic Branding check icon indicating true
Audience Targeting
Create Audiences Based on User Criteria check icon indicating true
Prioritize What Your Audiences See check icon indicating true
CMS Connect (Beta)
Personalize Your Community with CMS Connect (Beta)
Beef Up Your Community Pages with JSON Content (Beta) check icon indicating true
Align Your Community and Website Content with Support for More CMS Providers (Beta) check icon indicating true
Relax While We Convert Your Relative URLs to Absolute URLs (Beta) check icon indicating true
Usability and Performance Improvements
Experience Faster Community Performance with Free Content Delivery Network (Beta) check icon indicating true
Customize Navigation Background and Text Color check icon indicating true
Add a Custom Font Family More Easily check icon indicating true
Improve Community Performance with Browser Caching check icon indicating true
Get Performance Information with the Salesforce Community Page Optimizer (Generally Available) check icon indicating true
Delete Components from the Page Structure Panel check icon indicating true
Edit Custom Components in the Developer Console check icon indicating true
Edit the Current Published Page in Community Builder check icon indicating true
See Changes by Refreshing the Current Page check icon indicating true
Lightning Communities
Introduce a More Intuitive Navigation Experience with the Tile Menu (Beta) check icon indicating true
Give Portal Members Access to Edit Their Profiles check icon indicating true
See Your Customers’ Community Activity with Community 360 (Generally Available) check icon indicating true
Find What You Need with Global Search for Peer-to-Peer Communities check icon indicating true
New User Profile Menu for Updated Templates check icon indicating true
Access Libraries and More with the New Resources Page check icon indicating true
Discover Popular Files check icon indicating true
Use Path on Contracts, Orders, Quotes, and Custom Objects check icon indicating true
Embed Flows in Lightning Community Pages check icon indicating true
Add Global Actions to Your Navigation Menu check icon indicating true
Koa and Kokua Templates No Longer Available for New Communities check icon indicating true
Chatter in Lightning Communities
Embed Rich Publisher Apps in the Chatter Publisher (Generally Available) check icon indicating true
Do More with the Ask Button check icon indicating true
Create Your Own Mega-Feeds with Streams check icon indicating true
View All Your Community Streams in Salesforce (Pilot) check icon indicating true
Increase the Visibility of Critical Information with Pinned Posts (Beta) check icon indicating true
Assign a Default Community to a User Profile check icon indicating true
Spice Up Your Community with Emojis check icon indicating true
Highlight the Best Solutions in Your Community check icon indicating true
Enable Topics Suggestions Per Org and Community check icon indicating true
Add Topics with Hashtags in Communities check icon indicating true
Create a Custom Report Type to See Your Top-Ranked Groups (not immediately available) check icon indicating true
See How Many People Are Discussing a Topic in a Community check icon indicating true
Files in Lightning Communities
Get External Files in Communities check icon indicating true
Let Libraries and Folders Strut Their Stuff in Tile View (Beta) check icon indicating true
Organize Your Libraries in Communities check icon indicating true
Let Partners Create Content Deliveries and Public Links to Files (available within 24 hours after the release) check icon indicating true
Create Custom File Preview Components check icon indicating true
Improve the Upload Experience with the File Upload Component check icon indicating true
Keep Files on Records Private (available within 24 hours after the release) check icon indicating true
Create and Collaborate on Documents in Salesforce with Quip check icon indicating true
Partner Relationship Management
Manage Partners with Channel Programs and Levels check icon indicating true
Boost Your Partners’ Exposure with Market Development Funds check icon indicating true
Take the Easy Path and Use Guided Setup to Configure Features
Let Partners Register Their Own Deals check icon indicating true
Distribute Leads with Ease check icon indicating true
Provide Partners with Market Development Funds check icon indicating true
Monitor Performance with Partner Scorecards (Beta) check icon indicating true
Create Partner Campaigns Using Distributed Marketing (Pilot) check icon indicating true
Community Analytics
Get Your Stats Front and Center with Community Pulse check icon indicating true
Collaborate on Analytics Dashboards with Annotations check icon indicating true
Moderation
Boost Engagement with Community Cloud and Marketing Cloud Integration (Beta) check icon indicating true
Do It All in the Member Engagement Queue check icon indicating true
Pending Discussion Queue Is Cleaner and More Robust check icon indicating true
Switch to Workspaces and Do More with Communities check icon indicating true
Other Changes in Communities
Move Communities More Easily with Enhanced Change Sets Support check icon indicating true
Manage External Community Users in Lightning Experience check icon indicating true
Use More Objects in Communities check icon indicating true
Create Communities in Enterprise, Performance, and Unlimited Editions—Even Without Communities Licenses check icon indicating true
SEO-Friendly URLs for Case, Dashboard, Group, and Report Detail Pages check icon indicating true
Article URLs No Longer Include the Record ID check icon indicating true
Customize Your Community’s Login Experience Based on the User check icon indicating true
Show or Hide the Title of the Top Articles by Topic Component check icon indicating true
External Community Moderators Can See Group Information check icon indicating true
Reports Open on the Page You’re On check icon indicating true

Chatter

Encryption for Chatter is generally available and includes more fields. Pin a post to the top of a group or topics feed (beta), and discover which groups have the most activity. Groups and user profiles get a new Trailhead look.

Files

Create, share, and collaborate on documents with Quip without an external file provider. Attach a file to a record and keep it private, or share it with the people and groups you choose. Files search results are now sortable with more fields.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Create and Collaborate on Quip Documents in Salesforce check icon indicating true
Keep Files on Records Private (available within 24 hours after the release) check icon indicating true
Sort Your Files Search Results with New Fields check icon indicating true
Renamed Permissions for Content Deliveries Public Link Creation check icon indicating true
Create Custom File Preview Components check icon indicating true

Salesforce Integrations

Empower your sales and service pros to be more productive by connecting Salesforce to some of the industry’s leading business applications.

Mobile

Salesforce mobile apps help your users stay productive throughout their busy days, no matter where they are. So we’ve been hard at work adding new ways to help your users outside of the office. Salesforce1 offers improvements to Chatter, tasks, and many other sales features, so sales professionals can take care of even more business from their phones.

Financial Services Cloud

Now personal bankers, as well as financial advisors, can deepen customer relationships and boost productivity with data model extensions for banking and three tailored Lightning apps for Financial Services Cloud: Retail Banking, Retail Banking Console, and Wealth Management. Intelligent Need-Based Referrals and Scoring makes it a cinch for users to create, track, and manage referrals in an easy flow. We’ve boosted your power to customize Financial Services Cloud with new ways to configure the Financial Account UI components and rollup summary fields. And now you can roll up a financial account balance to multiple joint owners. Plus, use new Lightning components, four new profiles, and a new permission set to jump-start your customer and partner communities. And there’s more: See the full list of usability enhancements.

Health Cloud

Health Cloud has taken a huge jump forward in providing the tools that your care coordinators, caregivers, and patients need. Care coordinators will love the awesome user interface and components of Lightning Experience and the holistic view of a patient’s household and relationships on the Householding map. Patients can log in to the community and see a timeline of their past, current, and future healthcare events. And there are many more features that support patient care, such as filterable timelines and support for person accounts.

Customization

Make your Lightning pages dynamic by choosing when to display certain components. Start processes when something other than a record change happens–inside or outside of your org. And distribute the same flow to all your users, regardless of language, with Translation Workbench. If you’ve expanded your horizons into the world of code, check out custom Lightning page templates.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning App Builder
Make Your Lightning Pages Dynamic check icon indicating true
Take Lightning Page Customization to a Whole New Level with Custom Page Templates check icon indicating true
Create Custom Lightning Pages by Cloning the Ones You Already Have check icon indicating true
View Related List Data Quickly with Related List Quick Links check icon indicating true
Let Users Hold Video Meetings and Send Instant Messages Right from a Record with the Cisco Spark Group Conversations Component check icon indicating true
Let Users Manage Shared Work Spaces in Cisco Spark for Salesforce check icon indicating true
Get Familiar with the Updated Filter List Component check icon indicating true
Rich Text Components Have a New Style check icon indicating true
Configure Lightning Pages with Custom Components More Easily with Fewer My Domain Restrictions check icon indicating true
Add Milestones to Case Record Pages check icon indicating true
View Read-Only Fields in the Related Record Component check icon indicating true
Set More Variable Values in the Flow Component check icon indicating true
Related List Component Is Now Related List – Single check icon indicating true
Quarterly Performance Component Is Now Called Performance check icon indicating true
Custom Settings No Longer Supported for List View Component check icon indicating true
Visual Workflow
Translate Flows from the Translation Workbench check icon indicating true
Launch a Flow from an Object-Specific Action (Beta) check icon indicating true
Configure a Flow to Wait for a Platform Event to Occur (available within 24 hours after the release) check icon indicating true
Add Flows Anywhere in Salesforce with the Flow Lightning Component check icon indicating true
Add Flows to Lightning Communities check icon indicating true
Set Values for Picklist and Multi-Select Picklist Variables check icon indicating true
Customize the Look and Feel of Flow Interviews with the REST API (Pilot) check icon indicating true
Access Encrypted Data in Your Flows (Generally Available) check icon indicating true
Process Builder
Start a Process When a Platform Event Occurs (available within 24 hours after the release) check icon indicating true
Quickly Reference Specific Users and Queues in Your Processes check icon indicating true
Access Encrypted Data in Process Builder (Generally Available) check icon indicating true
Globalization
Turn On Multiple Currencies Without Contacting Support check icon indicating true
Import and Export Translation Files as XLIFF check icon indicating true
Translation Workbench Supports Flow check icon indicating true
Salesforce Connect
Process Large Sets of External Object Data Using Batch Apex check icon indicating true
Verify Access to External Object Data check icon indicating true
Track External Object Data Callouts with Event Log Files (Pilot) check icon indicating true
Fields and Picklists
Track Time with the Time Field Type (Beta) check icon indicating true
Manage Inactive Picklist Values Easier with Pagination check icon indicating true
Sharing
Don’t Wait to Perform Operations with Asynchronous Deletion of Obsolete Shares (Generally Available) check icon indicating true
Share Business Contacts Manually in Orgs That Use Person Accounts (Generally Available) check icon indicating true
Setup
Swagger Is Supported in External Services (Beta) check icon indicating true
Run More Workflow Time Triggers Per Hour check icon indicating true check icon indicating true
Block Execution of JavaScript in the HYPERLINK Function To Be Enforced (Critical Update) check icon indicating true
View Read-Only and Formula Fields on Update a Record Quick Actions check icon indicating true
Actions Included on a Page Layout Are No Longer Deletable check icon indicating true
Rapidly Clicking a Custom Action No Longer Launches Multiple Instances check icon indicating true
“Make Sure Records that Are Submitted Behind the Scenes Are Routed to the Right Approval Process” Critical Update Postponed check icon indicating true
Set Up Users on Force.com Licenses for Lightning Sync check icon indicating true

Security and Identity

With single logout, users can log out of multiple applications at once when Salesforce is the identity provider or service provider. You can brand your login page at runtime based on who logs in and from where, and adopt the Lightning look in your login flows. And you can encrypt even more data, including your Chatter feeds.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Authentication and Identity
Change Your Users’ Login Experience with Dynamic Branding check icon indicating true
Let Users Log Out of All Apps at Once with Single Logout (Generally Available) check icon indicating true
Make Your Login Flows New Fashioned check icon indicating true
SAML Signing Certificate Has Been Retired check icon indicating true
Named Credentials: More Deployment Options, URL Scheme Enforcement
Deploy Named Credential Callout Options via Change Sets, Packages, or Metadata API check icon indicating true
Avoid Incorrect Schemes in Named Credential URLs check icon indicating true
Salesforce Shield
Platform Encryption
Filter Encrypted Data with Deterministic Encryption (Pilot) check icon indicating true
Extend Platform Encryption and Key Management to Public Cloud (Generally Available) check icon indicating true
Encrypt Your Data in Chatter (Generally Available) check icon indicating true
Check Your Encryption Coverage with Encryption Statistics (Beta) check icon indicating true
Access Encrypted Data with Flows and Process Builder (Generally Available) check icon indicating true
Require High-Assurance Session for Key Management Tasks (Beta) check icon indicating true
Encrypt More PII Fields on Accounts, Person Accounts, Contacts, and Leads (Generally Available) check icon indicating true
Encrypt Opportunity Description and Next Step Fields (Beta) check icon indicating true
Encrypt the Opportunity Name Field (Pilot) check icon indicating true
Encryption Compatibility with Skinny Tables (Beta) check icon indicating true
Last Reminder: Turn Off Masking for Encrypted Data Critical Update to Auto Activate check icon indicating true
Track Encryption Key Management Usage in Event Monitoring Logs check icon indicating true
Event Monitoring
Track User Searches and Clicks with Event Log Files check icon indicating true
Track Knowledge Article Views with Event Log Files check icon indicating true
Gain Visibility into Tenant Secret Usage with Event Log Files check icon indicating true
Client IP Field Now Contains a String Value check icon indicating true
New Names but Same Great Data in the Event Monitoring Analytics App check icon indicating true
UI Tracking Event Type Is Retired check icon indicating true
Other Changes
Improved Browser Protection for Visualforce Pages, Sites, and Communities check icon indicating true
HSTS (HTTP Strict Transport Security) Redirects Browsers to Use HTTPS check icon indicating true
Health Check: Choose a Default Baseline and Rename Baselines as Needed check icon indicating true

Development

Salesforce DX is the new frontier for Salesforce app development, and provides both individual developers and development teams with an integrated, end-to-end life cycle designed for high-performance agile development. Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, enhancements to Force.com help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Salesforce DX (not immediately available)
Explore Salesforce DX (Generally Available) (not immediately available) check icon indicating true
Be More Productive with the Salesforce Command-Line Interface (Generally Available) (not immediately available) check icon indicating true
Create Your Own Personal Dev Environment (Generally Available) (not immediately available) check icon indicating true
Manage Your Scratch Orgs with Developer Hub (Generally Available) (not immediately available) check icon indicating true
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Einstein Platform Services
Einstein Language (Beta): Build Natural Language Processing into Your Apps check icon indicating true
Einstein Vision: Multi-Label Models, Model Feedback, and Global Datasets
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Identify Multiple Objects with a Multi-Label Model check icon indicating true
Classify Images with Prebuilt Models check icon indicating true
Add Data to a Model with Global Datasets check icon indicating true
Creating a Dataset Requires a Dataset Type check icon indicating true
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Lightning Components
Critical Updates for Stricter CSP Restrictions check icon indicating true
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Component Code Validation Occurs Automatically When You Save check icon indicating true
Create Custom Page Templates with Lightning Components check icon indicating true
Use Apex Services in lightning:container (Generally Available) check icon indicating true
Use Lightning Data Service to Perform Record Operations Without Apex Code (Generally Available) check icon indicating true
Return a Result from aura:method check icon indicating true
Client Payload Data Limit Increased to 4 MB check icon indicating true
Translate Lightning Component Tabs check icon indicating true
Wildcard Matching in aura:dependency Is Deprecated check icon indicating true
New and Changed Lightning Components
Update Your Components to the Latest API Version to Use New lightning: Components check icon indicating true
Make Your Lightning Page Components Width-Aware with lightning:flexipageRegionInfo
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Visualforce
Allow CSRF Protection on GET Requests to Visualforce Pages To Be Enforced (Critical Update) check icon indicating true
Automatically Style Existing Visualforce Pages with Lightning Experience Stylesheets (Beta) check icon indicating true
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Access Values in the Platform Cache Org Cache Using Visualforce Global Variables check icon indicating true
JavaScript Remoting Request Data Limit Increased to 4 MB check icon indicating true
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Apex
Run Parallel Tests Using a New Option on the @isTest Annotation check icon indicating true
Run Apex Tests Through the API Using Class Names check icon indicating true
Run Apex Tests Synchronously Without Firing Case Assignment Rules check icon indicating true
Deployments Now Recompile of All Apex Code check icon indicating true
Find and Surface Duplicate Records in New Ways check icon indicating true
Access Values in the Platform Cache Org Cache Using Visualforce Global Variables check icon indicating true
Cache.Org.put Lifetime Value Now Matches the Documentation check icon indicating true
Platform Cache Allocations in Change Set Deployments and Managed Package Upgrades Are No Longer Reset check icon indicating true
Improved Access to External Objects from Batch Apex check icon indicating true
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Apex: New and Changed Classes
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ConnectApi (Chatter in Apex): New and Changed Classes and Enums
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ISVforce
Build Your ISV Business Faster with the AppExchange Trailblazer Checklist check icon indicating true
Manage Business Plans in the AppExchange Publishing Console check icon indicating true
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Managed Package Updates Preserve Deactivated and Reactivated Global Value Set Values check icon indicating true
Add New Picklist Values in Managed Package Upgrades check icon indicating true
My Domain Enabled Automatically in Patch Orgs check icon indicating true
Platform Cache Allocations in Change Set Deployments and Managed Package Upgrades Are No Longer Reset check icon indicating true
Delete S-Controls from Managed - Released Packages check icon indicating true
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Debugging
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API
New and Changed Objects
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REST API
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SOAP API
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Chatter REST API
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Reports and Dashboards REST API
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User Interface API (Generally Available)
All Resources Updated to API Version 41.0 check icon indicating true
Less SOQL, More Actions! check icon indicating true
Manage Favorites check icon indicating true
Upload Binary Files
Get Child Records check icon indicating true
Get Lookup Field Suggestions check icon indicating true
Specify Fields and Layout Type for Clone and Create Record Defaults check icon indicating true
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Tooling API
Tooling API Now Supports CRUD Operations in Active Orgs check icon indicating true
Update Individual Fields for More Tooling API Objects check icon indicating true
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Data Services: Work on Millions of Records with Custom Big Objects and Async SOQL
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Query Millions of Records with Async SOQL (Generally Available) check icon indicating true
Enterprise Messaging
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Other API Changes