Use the BR() Function in Flows and Processes Correctly (Critical Update)

This critical update ensures that BR() functions in flows and processes result in a line break. Previously, a BR() in a formula resource resolved to _BR_ENCODED_ and not to a line break.

Where: This change applies to Lightning Experience and Salesforce Classic in Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.

How: From Setup, enter Critical Updates in the Quick Find box. Then select Critical Updates. For Use the BR() Function in Flows and Processes, click Acknowledge.

If you’ve hard-coded _BR_ENCODED_ as a literal value, this update causes the flow or process to behave differently.