Customization: More Genius via Clicks, External Services and Time Fields Generally Available, Improved Error Handling

Customize your way to a smarter org with the new Einstein Next Best Action pilot. We’ve taken several features from pilot or beta to generally available: External Services, custom time fields, Lightning components as flow actions, and flow stages. If you frequently use Lightning pages, processes, or flows, enjoy improved error handling.

Customization features help you extend your org by enhancing your objects, data, and fields, updating your org’s look and feel, augmenting your business processes, creating websites, and creating apps—all by using point-and-click tools and maybe some code. Customization features also include tools to administer and secure your org.