BigObjects is a new capability to let you store and manage data at scale on the Salesforce platform. This feature helps you engage directly with customers by preserving all your historical customer event data.
|Available in: Enterprise, Performance, Unlimited, and Developer Editions|
It’s easy to integrate BigObjects with your live Salesforce data. You can process BigObjects with SOQL, Bulk, REST and SOAP APIs, and Data Pipelines, a powerful tool for batch-processing massive volumes of data.
The BigObjects feature initially targets the following use cases.
- Customer 360—Store point-of-sale data, orders and line items, guest relationship data, and guest interactions in Big Objects and then process and correlate that data with your core CRM data.
- Data archive—Orchestrate records from production storage to an archival data store, such as for FINRA compliance, without moving the data out of Salesforce’s trusted platforms.
- Data lake—Store massive data in its native format until you need it.
- Email event ingest—Preserve email for customer interaction history, segmentation, and sentiment analysis.
To learn more about the pilot, see the BigObject Implementation Guide.
For more information about joining the pilot, contact your account team or Salesforce Customer Support.