Keep All Your Customer Data with BigObjects (Pilot)

BigObjects is a new capability to let you store and manage data at scale on the Salesforce platform. This feature helps you engage directly with customers by preserving all your historical customer event data.
Available in: Enterprise, Performance, Unlimited, and Developer Editions

It’s easy to integrate BigObjects with your live Salesforce data. You can process BigObjects with SOQL, Bulk, REST and SOAP APIs, and Data Pipelines, a powerful tool for batch-processing massive volumes of data.
Note

Note

We provide this feature to selected customers through a pilot program that requires agreement to specific terms and conditions. To be nominated to participate in the program, contact Salesforce. Because pilot programs are subject to change, we can’t guarantee acceptance. This pilot feature isn’t generally available, as referenced in this document or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available features.

The BigObjects feature initially targets the following use cases.
  • Customer 360—Store point-of-sale data, orders and line items, guest relationship data, and guest interactions in Big Objects and then process and correlate that data with your core CRM data.
  • Data archive—Orchestrate records from production storage to an archival data store, such as for FINRA compliance, without moving the data out of Salesforce’s trusted platforms.
  • Data lake—Store massive data in its native format until you need it.
  • Email event ingest—Preserve email for customer interaction history, segmentation, and sentiment analysis.
In the initial pilot, you can use the Metadata API to define BigObjects, which can include lookups to standard or custom sObjects. Once they’re defined, you can populate BigObjects via the Bulk API or the SOAP API. After you create them, BigObjects are read-only.

To learn more about the pilot, see the BigObject Implementation Guide.

For more information about joining the pilot, contact your account team or Salesforce Customer Support.