Track Emails That Come from Einstein Activity Capture

Emails that Einstein Activity Capture adds to related Salesforce records now include tracking information, so sales reps can see if and when a recipient opens an email. Get tracking information in the activity timeline.

Where: This change applies to Lightning Experience in Essentials, Professional, Enterprise, Performance, and Unlimited editions.

How: To collect and display email tracking information for your company, enable Email Tracking.

In Lightning Experience only, to collect and display email tracking while respecting individual privacy preferences, also enable Data Protection and Privacy and Enforce email privacy settings.