Manage Your Articles with Lightning Experience Actions
Where: This change applies to Lightning Experience in Essentials, Developer, and Unlimited editions. Salesforce Knowledge is available for an additional cost in Professional, Performance, and Enterprise editions.
Who: To interact with Lightning Knowledge actions, users need the following permissions.
- Restore—Available in record home. Requires Create, Edit, Update permission on Knowledge, and Manage Articles and Archive Articles permission on the user profile.
- Archive from list views—Available in record home and list views. Requires Read, Update, Delete permission on Knowledge and Archive Articles on the user profile.
- Edit as Draft—Available in record home. Requires Update on Knowledge and Manage Articles permissions on the user profile. Editing translations also requires the Edit Translations permission.
How: Add the Restore, Edit as Draft, and Archive buttons to your record home page layouts and set user profile permissions. The Archive button appears on list views for users with the appropriate access.