Create Personalized Appointments with Lightning Scheduler
Where: This feature is available for an extra cost in Enterprise and Unlimited editions.
Why: Here are some of the things you can do with Lightning Scheduler.
Create records that represent your employees, and add details about their skills, locations, and availability.
Define office locations and operating hours.
Create appointment topics, such as account opening or mortgage application.
Search for employees with the right skills for an appointment, including certifications and areas of expertise.
Schedule customer appointments, and add details about required attendees.
How: Assign the relevant permissions and set up service resources and territories.