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How and When Do Features Become Available?

Some features in Spring ’19 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Supported Browsers

We changed our support for Apple® Safari® to version 12.x+. Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Supported Browsers for Lightning Experience check icon indicating true
Supported Browsers for Salesforce Classic check icon indicating true
Supported Browsers for Einstein Analytics check icon indicating true

Salesforce Overall

Introducing new tools to guide you through a successful transition to Lightning Experience. You can also make a favorite list view your default list. Simplify appointment scheduling with the new Lightning Scheduler. Gain more insight from surveys with translations, new question types, and invitations. Master multiple windows with pop-out utilities and customized subtabs in console apps. Print a record page, appreciate coworkers with thanks badges, enjoy more data storage, and (of course) more!

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Experience Adoption: More Ways to Discover and Adopt the New Salesforce
Drive Your Lightning Experience Transition from One Place check icon indicating true
Turn On Lightning Experience (Critical Update) (not immediately available) check icon indicating true
Display Adoption Assistance Features in Sandbox Environments check icon indicating true
Onboarding & Assistance Is Now Adoption Assistance in Setup check icon indicating true
Add Custom Resources to the Refreshed Lightning Experience Help Menu check icon indicating true
Lightning Experience Configuration Converter: Scan All Objects At Once
Convert and Move Faster in the Lightning Experience Configuration Converter check icon indicating true
Give Us Feedback (not immediately available) check icon indicating true
Jump Right into Your Most Important List View with Pinned Lists check icon indicating true
Print a Record Page check icon indicating true
Lightning Scheduler: Simplifying Appointment Scheduling
Create Personalized Appointments with Lightning Scheduler check icon indicating true
Salesforce Surveys: Going Global and More Insight with New Question Types
Translate Your Surveys check icon indicating true
Gain Insight from Your Customers with New Question Types check icon indicating true
Create Custom Reports for Net Promoter Score®, Ranking, Rating, Scoring, and Slider Question Types check icon indicating true
Generate Survey Invitations for Contacts and Person Accounts check icon indicating true
Set an Expiration Date for a Survey Invitation check icon indicating true
Console
Open a Window into Productivity with Pop-Out Utilities (Critical Update) check icon indicating true
Manage Your Workspace with New Subtab Options check icon indicating true
Use Two-Region Page Templates for Your Console Apps check icon indicating true
Use Lightning Web Components in the Utility Bar check icon indicating true
Set Tab Colors, Disable Utility Pop-Out, and Edit Browser Tab Titles with Lightning Console JavaScript APIs check icon indicating true
Use Thanks Badges in Lightning Experience (Pilot) check icon indicating true
Search
Get Search Results for More Objects check icon indicating true
Enjoy Increased Data Storage check icon indicating true
Open Hyperlinks in Formula Fields Correctly check icon indicating true
Update to Retention Limit for Field History Data check icon indicating true

Lightning Experience

Lightning Experience is a completely reimagined interface. Even better, it’s built on the Lightning Platform, so the experience can grow and evolve with your needs.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Experience Features in This Release check icon indicating true
What’s Different or Not Available in Spring ’19 Lightning Experience Features check icon indicating true

Essentials

Sales Essentials and Service Essentials are combined under one product—Salesforce Essentials. Use in-app help to find resources without leaving Salesforce. Add and reduce user licenses to make sure that you have the right number for your team, and manage your users in the redesigned Users page in Setup. Use the new Voice Support setup flow to integrate a third-party voice support system with Salesforce, and learn more about leads and opportunities in the Sales Stages setup flow.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Sales and Service—Two Become One check icon indicating true
Find Helpful Resources and Recommended Content with In-App Help check icon indicating true
Add or Reduce Users to Reflect Your Changing Team check icon indicating true
Manage Your Team’s Information and Permissions on the Users Page check icon indicating true
Create a Call Center with the Voice Support Setup Flow check icon indicating true
Get to Know Leads and Opportunities in the Sales Stages Setup Flow check icon indicating true

Sales

Give your inside sales reps the tools they need to succeed with High Velocity Sales. Work faster, the way you want to, by integrating Salesforce with Gmail and Google Calendar. Get more flexibility on your pricing practices with Usage-Based Pricing in Salesforce CPQ. And align your sales and marketing team on prospect targeting with Einstein Behavior Scoring and Campaign Insights in Pardot.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
High Velocity Sales (available within 24 hours after the release)
Streamline Outreach to Help Reps Sell Faster with Sales Cadences check icon indicating true
Empower Sales Reps with the High Velocity Sales Workspace and Work Queue check icon indicating true
Sales Cloud Einstein
Einstein Opportunity Scoring
Give Opportunity Scores to More Users check icon indicating true
See Opportunity Scores in More Places check icon indicating true
Einstein Activity Capture check icon indicating true
Einstein Insights check icon indicating true
Einstein Automated Contacts check icon indicating true
Core Sales Features
Collaborative Forecasts
Get Product Family Forecasts by Territory check icon indicating true
Share the Power of Territory Forecasts check icon indicating true
See Forecasts for More Time Periods check icon indicating true
Enterprise Territory Management
Grant Access to Records, Report and Dashboard Folders, and List Views by Territory check icon indicating true
Add Sales Reps to Groups and Queues Based on Territory Assignment check icon indicating true
Share Individual Records by Territory check icon indicating true
Enable Manual Account Sharing in Enterprise Territory Management (Critical Update) check icon indicating true
Get Product Family Revenue Forecasts for Territories check icon indicating true
Share Your Territory Forecasts check icon indicating true
Accounts
Remove an Account Team in Lightning Experience check icon indicating true
Keep More Related Records When Transferring Accounts in Lightning Experience check icon indicating true
Opportunities check icon indicating true
Other Changes in Core Sales Features
Customizable Forecasting Is Being Retired check icon indicating true
Original Territory Management Is Being Retired check icon indicating true
Product Selector Enhancements check icon indicating true
Productivity Features
Einstein Activity Capture
Sync Events and Contacts with Einstein Activity Capture check icon indicating true
Share Activities with Users Who Don’t Use Einstein Activity Capture check icon indicating true
Get the Complete Picture About Your Activity Data with Activity Metrics (Beta) check icon indicating true
Get More Out of the Activities Dashboard check icon indicating true
Track Emails That Come from Einstein Activity Capture check icon indicating true
Boost Your People Skills with More Recommended Connections check icon indicating true
Einstein Email Insights: New Insights, Better Control Over Custom Insights, and More Visibility check icon indicating true
Test Einstein Activity Capture in Sandbox check icon indicating true
Email Experience
Respect Opt Out and Don’t Track Preferences with a New Setting check icon indicating true
Account For Your Customers’ Email Opt Out Preferences check icon indicating true
Honor Customer Privacy with Updates to List Email Statuses check icon indicating true
Expanded Enforcement of Daily External Email Limit for New Orgs check icon indicating true
Create Secure DKIM Keys with Longer RSA Key Sizes check icon indicating true
Return Bounced Emails to Senders as Attached Files check icon indicating true
Email Relay Activation Settings Have Moved to a Different Page check icon indicating true
Email Templates
Organize Email Templates with Folders and Nesting check icon indicating true
Control Which Email Templates Are Shared check icon indicating true
Find Your Email Templates Quickly check icon indicating true
Do More with the Manage Public Lightning Templates Permission check icon indicating true
Activities
Check Tasks Off Your List with a Click check icon indicating true
Create a Follow-Up Event with One Click check icon indicating true
Lightning Dialer check icon indicating true
Inbox App
Write Emails Faster with Lightning Templates in Salesforce Inbox
Refine Inbox Notifications on Android Devices check icon indicating true
Get Access to New and Standard Email Insights check icon indicating true
Use Combined Custom Email Insights for Smarter Email check icon indicating true
Notes check icon indicating true
Calendar
Schedule an Event Series (Generally Available) check icon indicating true
Keep Your Team Organized with Public Calendars in Lightning Experience check icon indicating true
Book Resources for Events check icon indicating true
Add Attendees Without Setting Up Lightning Sync check icon indicating true
See More Details from the Event Preview check icon indicating true
See More Details When You Print Calendars check icon indicating true
See Files Related to Your Events check icon indicating true
Data Quality check icon indicating true
Integration with Google
Gmail Integration
Get Lightning for Gmail and Salesforce Inbox in One Chrome Extension check icon indicating true
Accelerate Sales with the High Velocity Sales Work Queue in Gmail™ check icon indicating true
Require Login Credentials When Sessions Expire check icon indicating true
Access Salesforce Information Directly from Google Calendar check icon indicating true
Log Emails to People Who Aren’t Email Recipients from Gmail™ check icon indicating true
Lightning Sync for Google check icon indicating true
Integration with Microsoft®
Outlook® Integration
Accelerate Sales with the High Velocity Sales Work Queue in Microsoft® Outlook® check icon indicating true
Log Emails to People Who Aren’t Email Recipients from Outlook® check icon indicating true
Run Outlook Integration in Outlook® 2019 check icon indicating true
Use Salesforce Two-Factor Authentication with Microsoft® Outlook® check icon indicating true
Lightning Sync for Microsoft® Exchange®
Sync Event Series (Generally Available) check icon indicating true
See Attendee Changes Made Through the API on Microsoft® Calendars check icon indicating true
Salesforce for Outlook
Explore the Latest Cloud-Based Product Alternatives check icon indicating true
Upgrade to Salesforce for Outlook v3.4.5 check icon indicating true
Connect for Office check icon indicating true
Salesforce CPQ and Billing: Expanded Invoicing, Amendment Options, and Consumption Schedules for Usage Summaries
Salesforce CPQ
Price Usage with Consumption Schedules (Generally Available) check icon indicating true
Amend Subscriptions in the Quote Line Editor check icon indicating true
Other Changes in Salesforce CPQ
Salesforce Billing
Salesforce Billing Spring ’19 Pre-Installation Instructions check icon indicating true
Complete Your Upgrade to Salesforce Billing Spring ’19 check icon indicating true
Rate and Invoice Usage Summaries with Consumption Schedules check icon indicating true
Invoice and Cancel Subscriptions Without End Dates check icon indicating true
Create Revenue Schedules Based on Order Product Bookings Amount check icon indicating true
Pardot
Salesforce-Pardot Integration: Easier Setup and Smarter Syncing
Concentrate Your Marketing Efforts with Pardot Business Units
Configure the Salesforce-Pardot Connector with Improved Navigation and Design check icon indicating true
Breeze Through Pardot Provisioning with the Pardot Setup Assistant check icon indicating true
Choose Which Records Sync Between Salesforce and Pardot
See Marketing Asset Performance on Campaigns (Generally Available) check icon indicating true
Use Pardot in French, German, and Spanish (Generally Available) check icon indicating true
Use Custom Tracker Domains in Email Links and Vanity URLs check icon indicating true
Find Email Templates for Engage Campaigns Faster check icon indicating true
Get Pardot Actions and Reports Without the Bot Clicks check icon indicating true
Set Up B2B Marketing Analytics with Ease check icon indicating true
Score Prospects on Engagement Activity check icon indicating true
Get Insights on Campaign Performance (Beta) check icon indicating true
GoodData Is Being Retired check icon indicating true

Service

Help your agents work faster and smarter with Einstein Case Classification, which recommends field values on new cases based on past data. Check out enhancements to Einstein Bots, including support for your SMS text messaging channel. Transition your Salesforce Classic knowledge base with the help of the Lightning Knowledge Migration Tool. Simplify preventive maintenance tracking for field service by grouping all of a maintenance plan’s assets into one work order, with each asset linked to a work order line item. And enjoy new Lightning Experience support for case management tools.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein
Save Agents Time and Improve Accuracy and Completion with Einstein Case Classification check icon indicating true
Evaluate How Well Your Bots Understand Your Customers check icon indicating true
Make Your Bots Smarter with Customer Input Classification and Feedback check icon indicating true
Put Your Bots to Work on Your SMS Text Messaging Channel check icon indicating true
Set Up Einstein Bots More Easily with Channel Settings in the Bot Builder check icon indicating true
Build Channel-Independent Bots check icon indicating true
Check Out the Improved Bots Performance Dashboard check icon indicating true
Get to Know Our New Bots Terminology check icon indicating true
Suggest the Right Recommendations with Einstein Next Best Action (Generally Available) check icon indicating true
Field Service
Manage Service Crews Faster (Beta) check icon indicating true
Customize Service Appointment Feed Preferences check icon indicating true
Filter Faster in the Gantt check icon indicating true
Color-Code the Dispatcher Console check icon indicating true
Create Work Order Line Items for Each Asset in a Maintenance Plan check icon indicating true
Create Service Appointments for Leads check icon indicating true
Create Your Own Icons for the Gantt check icon indicating true
Sort Time Slots by Date When Booking Appointments check icon indicating true
Control Access to Bulk Unscheduling check icon indicating true
View Absences in the Multiday View check icon indicating true
Enjoy Improved Field Service Help Content check icon indicating true
Knowledge
Embrace the Future with the Lightning Knowledge Migration Tool (Generally Available) check icon indicating true
Manage Your Articles with Lightning Experience Actions check icon indicating true
Attach Files to Emails with Lightning Knowledge check icon indicating true
View Related Files on Articles in Communities check icon indicating true
Embed Ooyala Videos in Knowledge Articles check icon indicating true
Channels
Messaging
View Transcripts Without a LiveMessage License check icon indicating true
Deploy Einstein Bots on Your Text Messaging Channel check icon indicating true
Route Text Messages to Qualified Agents with Omni-Channel Skills-Based Routing check icon indicating true
Autolinking No Longer Creates Contact Records check icon indicating true
Communities check icon indicating true
Chat
View Transcripts Without a Live Agent License check icon indicating true
Take Advantage of Chat Conferencing for Snap-Ins check icon indicating true
Route Chats to Qualified Agents with Omni-Channel Skills-Based Routing (Generally Available) check icon indicating true
Support Your Agents with Enhancements to Omni-Channel Supervisor for Lightning Experience check icon indicating true
Phone
Open Softphones in a New Window check icon indicating true
Set Up Open CTI with Guided Experience check icon indicating true
Social Customer Service
Prevent Duplicate Facebook Messages check icon indicating true
Carry Over Social Personas and Social Posts When Merging Contacts, Accounts, or Leads check icon indicating true
Snap-Ins for Mobile Apps check icon indicating true
Snap-Ins for Web
Show Customers Their Place in Line During Transfers check icon indicating true
Help Customers as a Team check icon indicating true
Increase Your Response Rate with Post-Chat Updates check icon indicating true
Allow Guest Users to Run Flows check icon indicating true
Case Management
Service Console
Lightning Flow for Service
Convert Guided Action List Settings into Deployments in Setup (Critical Update) check icon indicating true
Reuse Your Guided Action List Settings in a Deployment check icon indicating true
Help Agents Find and Resume Paused Flows in the Guided Action List check icon indicating true
Hide the Remove Option on Guided Actions check icon indicating true
View the Latest and Greatest Guided Action List, Always check icon indicating true
Cases
Verify Your Customer Communications with Email Draft Approval check icon indicating true
See Related Work at a Glance with Case Hierarchy check icon indicating true
Know Who’s Who with Case Contact Roles check icon indicating true
Take on Work with the Accept Case Button check icon indicating true
Omni-Channel
Route Text Messages and Chats to Qualified Agents with Skills-Based Routing (Generally Available) check icon indicating true
Route Customer Contact Requests with Omni-Channel
Lend a Helping Hand with Enhancements to Omni Supervisor check icon indicating true
Assign Work Based on Field Data Using Attribute-Based Routing (Beta) check icon indicating true
Productivity
Stay on Time with Relative Dates for Macros check icon indicating true
Tidy Up and Close the Tab After a Macro Finishes check icon indicating true
View All Your Salesforce Classic Macros and Quick Text in Lightning Experience check icon indicating true
Lightning Scheduler check icon indicating true
Other Changes
Create a Call Center in Lightning Experience with the Voice Support Setup Flow check icon indicating true
Set Up Offline Support and Related Records in the Live Agent Setup Flow check icon indicating true
Get IoT in Service Cloud Unlimited Edition for Better Customer Service check icon indicating true

Analytics

Learn new things about your business as Einstein Data Insights intelligently calls your attention to interesting patterns in reports; no need to group, filter, or summarize. Gain insights from up to five report types with Lightning joined reports, then share them on a 12-column dashboard. In Communities, update records directly from embedded Analytics dashboards with action menus. Benefit from these and many more features and enhancements across Reports and Dashboards and Einstein Analytics.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Reports and Dashboards
Reports
Joined Reports Arrive in Lightning Experience (Generally Available) check icon indicating true
Review Data More Easily from the Run Page (Generally Available) check icon indicating true
Resize Columns to Fit Your Content check icon indicating true
Quickly Focus on Relevant Data with Conditional Formatting (Beta) check icon indicating true
Filter Reports by Inactive Picklist Values check icon indicating true
Gather Insights Faster with Stacked Summaries check icon indicating true
View Historical Tracking Reports in Lightning Experience check icon indicating true
Dashboards
Show More Data with 12-Column Dashboards check icon indicating true
Add Summary Formulas as Formula Columns to Lightning Tables check icon indicating true
Put More Data in Less Space with Compact Components check icon indicating true
Other Enhancements to Dashboards in Lightning Experience check icon indicating true
Subscriptions
Subscribe to Reports and Dashboards by Group or Role check icon indicating true
Einstein Analytics
Setup and Data Integration
Step Confidently Through First-Time Analytics Setup check icon indicating true
Bring Your Website Statistics into Analytics with the Google Analytics Connector check icon indicating true
Test Your Connections When You Create Them check icon indicating true
Create More Complex Dataflow Filters with SAQL check icon indicating true
Orchestrate Data Sync and Dataflow Runs with Event-Based Scheduling check icon indicating true
Set Up Notifications Without Scheduling check icon indicating true
See Which Dataflows Are Taking Longer Than Expected check icon indicating true
Run More Data Jobs (not immediately available) check icon indicating true
Get a Better Metadata View on the Dataset Edit Page check icon indicating true
App Building
Create Apps from Templates to Jump-Start Your Analytics Journey check icon indicating true
Build Visualizations Quickly with Smart Dashboard Templates check icon indicating true
Search App and Dashboard Template Pickers to Find the One You Want check icon indicating true
Link to Pages in Different Dashboards check icon indicating true
Customize Combo Charts with Bars, Lines, and Stacks check icon indicating true
Customize Derived Dimension Values check icon indicating true
Forecast the Future from the Explorer check icon indicating true
Plan for Einstein Analytics Classic Designer’s Retirement check icon indicating true
Other Enhancements in App Building check icon indicating true
Analytics Intelligence
Learn More from Your Reports with Einstein Data Insights (Generally Available) check icon indicating true
Crunch More Data with Double the Row Limit check icon indicating true
Export Your Story for Additional Analysis check icon indicating true
Easily Deploy Models to Salesforce Objects check icon indicating true
Encrypt Einstein Discovery Data (Pilot) check icon indicating true
Extending Analytics
Take Action in Salesforce from Analytics for Communities check icon indicating true
Experience Smoother Analytics in the Salesforce Mobile App check icon indicating true
Analytics for End Users
Walk Through the Analytics Studio Home check icon indicating true
Select the Videos You Want to Watch from Playlists check icon indicating true
Watch Onboarding Videos Within the Welcome Mat check icon indicating true
Other Onboarding Enhancements check icon indicating true
Get Ready for the Spring ‘19 Versions of Analytics for iOS and Android check icon indicating true

Communities

Spring ‘19 is jam-packed with features and improvements for your communities. Easily create sharing relationships between partner types, such as distributors and resellers. Integrate with the Google Cloud Translation API to have community members instantaneously translate questions, posts, comments, answers, and replies into 50 languages. Use Einstein Next Best Action to deliver the right offer at the right time.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Communities
Update Your Lightning Community to the Latest Template check icon indicating true
Update Selectors in the Navigation Menu, Related Articles, and Trending Articles by Topic check icon indicating true
Translate Feed Items on the Spot check icon indicating true
Level-Up Member Engagement with Missions check icon indicating true
Move Feed Items for Best Placement check icon indicating true
Help Your Members Stay on Topic check icon indicating true
Get More with of CMS for Community Cloud (Beta) check icon indicating true
Use the Files Related List for Knowledge Articles in Communities check icon indicating true
Upvotes Impact Influence Cards and Likes Received check icon indicating true
Template and Theme Export Enhancements check icon indicating true
Future-Proof Your Linking with Navigation API Calls check icon indicating true
Get Faster Page Loads in Your Community check icon indicating true
Add Hyperlinks to Your Community Posts and Comments check icon indicating true
Provide Search Engines with the Freshest Content Snapshots check icon indicating true
Add Dynamic SEO Properties to More Object Detail Pages check icon indicating true
Be in the Know About Your SEO check icon indicating true
Lightning Components in Community Builder
Use Custom Lightning Web Components in Communities check icon indicating true
Get More Use Out of Your Code with Lightning Container Components in Communities check icon indicating true
Recommend Actions and Offers to Your Users (Generally Available) check icon indicating true
Capture Feedback on the Helpfulness of Community Content check icon indicating true
Help Customers Get Answers Fast, and Lighten Your Support Load check icon indicating true
Add a Button to Let Community Members Request a Call from Support check icon indicating true
Polish Your Buttons with More Style Properties check icon indicating true
Add Styles to Your Featured Topics check icon indicating true
Define a Default Feed Sort Order in Community Builder check icon indicating true
Take Control over Options in Record Lists check icon indicating true
Get More Components in Your Customer Account Portal Template check icon indicating true
Audiences
Do More, More Easily with the Updated Audiences Editor check icon indicating true
Assess Audience Effectiveness with Google Analytics check icon indicating true
Create Custom Audience Formulas check icon indicating true
Increase the Power of Audiences with New Criteria and Data Types check icon indicating true
Partner Communities
Create Partner Account Relationships and Data Sharing Rules (Generally Available) check icon indicating true
Update Partner Account Fields on Opportunities and Leads check icon indicating true
Let Partner Users Manage Their Own Budgets with Budget Hierarchies check icon indicating true
Internal Users and Admins Can View and Manage Community Members from Accounts check icon indicating true
Merge Account Brand Information for Duplicate Accounts check icon indicating true
Sharing and Security
Use Sharing Sets with Campaigns, Opportunities, and Orders (Generally Available) (available within 24 hours after the release) check icon indicating true
Use Sharing Sets with Contacts with Multiple Accounts (Generally Available) check icon indicating true
Enable External Org-Wide Defaults in Orgs with Communities or Portals (Critical Update) check icon indicating true
Assign a Content Security Policy Level to Your Community check icon indicating true
Avoid CSP Errors When Using CMS Connect check icon indicating true
Discover and Resolve CSP Resource Issues check icon indicating true
Enable Clickjack Protection More Easily in Community Builder check icon indicating true
Restrict Community User Access to Cases (Generally Available) check icon indicating true
See What Your Guest Users See check icon indicating true
Set the iframeDomain Cookie in Sites and Communities in Internet Explorer check icon indicating true
Localize Login Prompts and Error Messages for Login Discovery check icon indicating true
Give New Users a Taste of Your Community Before They Sign Up check icon indicating true
Create Your Own Verify Page for Community Sign-Ups check icon indicating true
Postponed “Remove Instance Names from URLs for Visualforce, Community Builder, Site.com Studio, and Content Files” Critical Update check icon indicating true
Files in Lightning Communities
Track Stats on the Community File Detail Page check icon indicating true
Let Community Guest Users Upload Files check icon indicating true
Other Changes in Communities
Control Community User Visibility (Generally Available) check icon indicating true
Create Reports on a Community’s Topic Usage check icon indicating true
Take Action in Salesforce from Analytics Dashboards check icon indicating true

Chatter

Users’ feed sort options remain even when they navigate away. Include hyperlinks in posts and comments. Redirect URLs in feeds are shorter and include the feed item ID. Run a report on posts and comments with a particular topic, and see the post and comment content and other details.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Sort Selections Are Sticky check icon indicating true
Add Hyperlinks to Your Posts and Comments check icon indicating true
Redirect URLs Are Shorter and More Informative check icon indicating true
Create Reports on Topics and the Posts That Use Them check icon indicating true

Files

Make updates to asset files in managed packages and organize your org asset library with folders.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Update Asset Files in Managed Packages check icon indicating true
Organize Your Asset Library with Folders check icon indicating true
Query All Files (available within 24 hours after the release) check icon indicating true
Embed Fully Functional Quip Documents Directly in Salesforce (Beta) check icon indicating true

Mobile

Check out the latest features for getting more done no matter where you are.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Salesforce App
Everything That’s New in the Salesforce App
Sort Order Is Sticky on Mobile check icon indicating true
Translate Community Feed Items on Your Mobile Device check icon indicating true
Block Topic Selection on Questions check icon indicating true
Get Answers Fast check icon indicating true
Updated Salesforce App Requirements check icon indicating true
Remove an Account or Opportunity Team Using the Salesforce App check icon indicating true
Keep More Related Records When Transferring Accounts Using the Salesforce App check icon indicating true
Delete Push Registrations for Mobile Devices
Salesforce Mobile App Documentation Updates
Spring ’19 Features That Are Different or Not Available in the Salesforce App check icon indicating true

Financial Services Cloud

Lightning Scheduler gives you the tools you need to simplify appointment scheduling for your customers and prospects. Financial Services Analytics, a suite of applications with datasets, data flows, and dashboards, helps you convert data to insights faster.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Personalize Customer Appointments with Lightning Scheduler check icon indicating true
Get Customer Insights Fast with Financial Services Analytics check icon indicating true

Health Cloud

Help patients holistically, streamline patient referrals, and provide industry-standard codes for preauthorization requests. Build patient relationships and personalized journeys, offer more flexible assessments, and create a custom smart phone app.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Deliver Holistic Care and Support with Social Determinants of Health Insights check icon indicating true
Streamline Patient Referrals with Referral Management check icon indicating true
Step Up Patient Care with Campaigns and Personalized Journeys check icon indicating true
Complete a Health Assessment on Someone’s Behalf check icon indicating true
Add Code Sets to Pre-Authorization Requests and Approval Processes check icon indicating true
Engage Patients and Members With the Health Cloud App Template check icon indicating true
Personalize Patient and Member Appointments with Lightning Scheduler check icon indicating true
Health Cloud Has New Objects check icon indicating true
Changed Health Cloud Objects check icon indicating true
New and Changed Health Cloud Lightning Components check icon indicating true

Customization

Make your org smarter with Einstein Next Best Action, now generally available. Build simpler and more streamlined flows with the new Flow Builder. Build and interact with connections to external data systems more easily with new tools, improvements to existing tools, and increased limits.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein: Next Best Action and Prediction Builder
Einstein Next Best Action: Use Strategies to Recommend Actions and Offers (Generally Available) check icon indicating true
Build an Action Strategy to Produce Recommended Actions and Offers check icon indicating true
Understand the Impact of Each Predictor in Your Model check icon indicating true
Get Notified About Prediction Status check icon indicating true
Work Faster with a Streamlined Prediction Flow check icon indicating true
Lightning Flow
Build Flows More Intuitively with Flow Builder check icon indicating true
Process and Flow Design
Create or Install Pre-Built Business Processes That You Can Customize check icon indicating true
Respond to Salesforce Errors with Processes or Flows check icon indicating true
Create a Flow to Let Community Users Request Help check icon indicating true
Display an Image and Capture Address Information More Easily in Your Flows check icon indicating true
Access Data Outside Salesforce with Processes and Flows via External Objects check icon indicating true
Execute Scheduled Actions in Event Processes check icon indicating true
Schedule Actions in Processes to Happen Immediately check icon indicating true
Return Null Values in Process and Flow Formulas (Critical Update) check icon indicating true
“Stop Automated Field Updates from Suppressing Email Notifications” Critical Update Postponed check icon indicating true
Flow Distribution
Use Action Strategies and Einstein Next Best Action to Recommend Flows to Users and Community Members (Generally Available) check icon indicating true
Reuse Guided Action List Settings and View Paused Flows check icon indicating true
Use Snap-Ins to Let Guest Users Run Flows check icon indicating true
Test Process Scheduled Actions and Flow Resume Events with Apex check icon indicating true
Salesforce Connect
Track Data Changes to External Objects More Easily (Beta) check icon indicating true
Connect Your Users to More External Data with Increased Hourly Limits check icon indicating true
Validate Your Connections to External Object Data check icon indicating true
Improved OData 2.0 Adapter for Salesforce Connect check icon indicating true
Use External Objects in Processes and Flows check icon indicating true
Related Updates for Developers check icon indicating true
Permission Set Groups: Group Permission Sets Based on User Tasks for Easier Assignment (Pilot) check icon indicating true
Lightning App Builder
Switch Your Lightning Page to a Different Template check icon indicating true
Suggest Recommendations and Offers to Your Lightning Experience Users (General Availability) check icon indicating true
Add Quip Documents Directly to Salesforce Records (Beta) check icon indicating true
Add the Work Queue Component to Email Application Panes check icon indicating true
Rich Text Component Uses the Quill Text Editor check icon indicating true
Standard Lightning Page Template Labels Have Changed check icon indicating true
Better Labels for Form Factors in Component Visibility Rules check icon indicating true
Data Protection and Privacy
Fine-Tune Your Data Privacy Tracking with New Objects check icon indicating true
Combine Consent API Requests into One Call with the Multiaction Endpoint check icon indicating true
Merge Data Privacy Records in Lightning Experience check icon indicating true
Add Demographic Information to Your Data Privacy Records check icon indicating true
Report On Field History for Data Privacy Records check icon indicating true
Classify Your Sensitive Data to Support Your Data Management Policies (Beta) check icon indicating true
Globalization
Connect with More Customers with New Platform Languages check icon indicating true
Get Things Right with Right-to-Left Languages (Beta) check icon indicating true
Translation Workbench Supports Survey Translation check icon indicating true
Sharing
Get New Sharing Options with Enterprise Territory Management check icon indicating true
Improved Sharing Rules Documentation check icon indicating true
General Setup
Create Custom Big Objects from Setup check icon indicating true
Assign Default Home Pages Based on the Lightning App check icon indicating true
Home Page Profile Assignments No Longer Editable for Classic Apps That Are Visible in Lightning check icon indicating true
Check a Field’s References Before You Edit It (Beta) check icon indicating true
Include Reserved Apex Names in External Services Schema check icon indicating true
Add a Namespace Prefix to pageReference.state Properties and Query Parameters check icon indicating true
Send the Session ID Securely in Outbound Messages check icon indicating true

Security and Identity

Users can log in with email addresses, phone numbers, and more. Use Device Management to track and revoke device access. And the Cache-Only Key Service is now generally available.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Authentication and Identity
My Domain Login Discovery check icon indicating true
Certificate-Based Authentication check icon indicating true
Localized Login Prompts and Error Messages check icon indicating true
Integrations with Auth 2.0 Endpoints check icon indicating true
Client Secret New Size Requirement check icon indicating true
Custom Verify Page check icon indicating true
Asynchronous Email Verifications check icon indicating true
Contactless External Identity Users check icon indicating true
Device Management check icon indicating true
Custom URL on Logout check icon indicating true
Redirect to Website After Self-Registration check icon indicating true
Special Characters in Passwords check icon indicating true
Refreshed Password Blacklist check icon indicating true
Credential Security During Session Access
Secure Access to Editing Roles check icon indicating true
Salesforce Shield
Field Audit Trail Supports More Objects check icon indicating true
Shield Platform Encryption
Cache-Only Key Service (Generally Available) check icon indicating true
Synchronize Your Data with Self-Service Background Encryption check icon indicating true
Self-Service Encryption for Managed Packages check icon indicating true
Custom Rich Text Area (Generally Available) check icon indicating true
Encryption Compatibility with Event Series check icon indicating true
Case-Insensitive Deterministic Encryption (Beta) check icon indicating true
Encrypt Einstein Discovery (Pilot) check icon indicating true
Event Monitoring
Get More Information When Long-Running Concurrent Apex Requests Are Terminated check icon indicating true
Apex Unexpected Exception Event Type check icon indicating true
Transaction Policy Management check icon indicating true

Deployment

Take action on a change set without loading its detail page.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Clone, Deploy, Upload, and Validate Change Sets with Fewer Clicks check icon indicating true
New and Changed Components for Change Sets check icon indicating true

Salesforce IoT

Salesforce IoT is now offered as part of Service Cloud on Unlimited Edition. We've also improved the context setup flow, adding a wizard to simplify the process and other features to make navigating the process more efficient.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Improve Customer Experience with IoT in Service Cloud Unlimited Edition check icon indicating true
Enjoy an Easier Setup Process for Creating Contexts check icon indicating true

Development

Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, these enhancements to Lightning Platform help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Components
Lightning Web Components (Generally Available) check icon indicating true
Locker Service is Now Lightning Locker check icon indicating true
Changes in Lightning Locker check icon indicating true
Deprecated Default Values Without Square Brackets for Array, Set, and List Attributes check icon indicating true
Get Notified About Unsaved Changes check icon indicating true
Reference Asset Files with the $ContentAsset Global Value Provider check icon indicating true
New Date-Time $Locale Attributes check icon indicating true
Performance Enhancements for Communities check icon indicating true
Add Region Labels to Your Aura Page Template Components check icon indicating true
DOM Inspection Tests Are Not Supported check icon indicating true
Navigate to a URL with the standard__webPage Page Reference Type check icon indicating true
Visualforce
Show a Toast with a New JavaScript Function check icon indicating true
Allow External iframes of Visualforce Pages with Clickjack Protection check icon indicating true
The <apex:detail> and <apex:enhancedList> Components Sorted Out Their Differences check icon indicating true
Postponed “Remove Instance Names from URLs for Visualforce, Community Builder, Site.com Studio, and Content Files” Critical Update check icon indicating true
Fix to Blank Page Issue Requires Test Updates check icon indicating true
Apex
Enforce Field-Level Security Permissions for SOQL Queries (Beta) check icon indicating true
Enable Improved Caching of Org Schema check icon indicating true
API
Invocable Actions check icon indicating true
Fewer Round-Trips for the FlexiPage Object by Using SObject Collections check icon indicating true
Custom Metadata Types check icon indicating true
Salesforce CLI (not immediately available)
Leverage Extended Functionality for Lightning Web Components with Salesforce CLI check icon indicating true
Build Your Own Salesforce CLI Plug-In with Open-Source Tools check icon indicating true
AppExchange Partners
Package Pre-Built Business Processes That Subscribers Can Open and Build Upon check icon indicating true
Package Inactive Processes and Flows check icon indicating true
Support for Trialforce Web Forms Is Ending check icon indicating true
Enterprise Messaging
Keep Your External Data Up to Date with Change Data Capture (Generally Available)
Capture Change Events in Apex Triggers (Developer Preview) check icon indicating true
Migrate Change Data Capture Entity Selections with Metadata API check icon indicating true
Capture Data Changes for Field Type Conversions check icon indicating true
Capture Data Changes for Picklist Values Across Records check icon indicating true
Scale Your Event-Based Apps with High-Volume Platform Events (Generally Available) check icon indicating true
Monitor Your Standard-Volume Platform Event Usage check icon indicating true
New Status Code for Event Publishing Failure check icon indicating true
Subscribe to Standard Platform Events in Processes and Flows check icon indicating true
Sandboxes
Save Time by Cloning Sandboxes (Generally Available) check icon indicating true
Simpler Format for User Email Addresses in Sandboxes check icon indicating true
Salesforce Extensions for VS Code
Simplify Lightning Web Component Development with the VS Code Extension Pack check icon indicating true
Force.com IDE Is Being Retired in October 2019 check icon indicating true