Salesforce Integrations: Let Users Add WebEx Meetings to Salesforce Events

Salesforce users who also use Cisco WebEx for their meetings can add their personal room or a new meeting to Salesforce events. This change applies to Lightning Experience only.
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

Users can add a WebEx meeting from the event record page.

Event record with option to add WebEx meeting

To let your users add WebEx meetings to their Salesforce events:

  1. Enable WebEx Meetings in Setup. A WebEx site name is required. The WebEx site administrator can provide the site name for your org.
  2. Create a permission set for Cisco WebEx users, and assign the permission set to them.
  3. The Cisco WebEx Composer component is added to your users’ event pages. When you create a custom event page, add the component using the Lightning App Builder.

Users without the WebEx user permission don’t see this component on the page.