How and When Do Features Become Available?

Some features in Spring ’18 affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Supported Browsers

We’ve made some changes to our supported browsers documentation, making it easier to find what you need. Supported browsers for Salesforce vary depending on whether you use Salesforce Classic or Lightning Experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Supported Browsers for Lightning Experience check icon indicating true
Extended Support for Accessing Lightning Experience Using Microsoft Internet Explorer Version 11 check icon indicating true
Supported Browsers for Salesforce Classic check icon indicating true

Salesforce Overall

Personalize your app’s navigation bar to suit the unique way you work. Explore the new themes, macros, and quick text. Create beautiful, easy-to-use forms for collecting feedback and data from your users or customers. Lightning Console Apps has something new for every admin, agent, and developer. Filters arrive to Account and File search results. And regardless of the regulations and policies with which you’re complying for data protection and privacy, we give you guidance in evaluating the best way to meet your requirements.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Get Guidance for Data Protection and Privacy Regulations check icon indicating true
Store Certain Data Privacy Preferences check icon indicating true
Supercharge Your Productivity with Personalized Navigation in Lightning Experience check icon indicating true
Show Your True Colors with Themes in Lightning Experience check icon indicating true
Gather Feedback with Salesforce Surveys (Generally Available) check icon indicating true
Enable the New URL Format for Lightning Experience and the Salesforce Mobile App (Critical Update) check icon indicating true
Boost Productivity with Quick Text and Macros check icon indicating true
Get Record Detail Information at a Glance check icon indicating true
Console
Use Web Tabs to Display Third-Party Content in the Lightning Console check icon indicating true
Use Classic Console Integration Toolkit Methods in Lightning Experience check icon indicating true
Override Lightning Component Actions in Lightning Console Apps check icon indicating true
Copy and Share Subtab and Workspace URLs Using Keyboard Shortcuts check icon indicating true
Use Visualforce URLs in Lightning openTab and openSubtab Methods check icon indicating true
Enable the Lightning Console UI Theme (Critical Update) check icon indicating true
Detect the Lightning Console UI Theme in Visualforce Pages check icon indicating true
Add Pinned Regions to Your Console Pages and Never Toggle Tabs Again check icon indicating true
Supercharge Console Productivity with Quick Text and Macros check icon indicating true
Reduce the Noise on Your Console Pages with Collapsible Sections check icon indicating true
Search
Fine-Tune Account and File Search Results with Filters check icon indicating true
See More Relevant Objects First in Top Results check icon indicating true
Get Search Results for More Objects check icon indicating true
Get Up to Date on Your Lightning Experience Readiness check icon indicating true
Deactivate Orgs You Don’t Use
View Help Topics Wherever You Are in Lightning Experience check icon indicating true
Popup Helps You and Your Users Adopt Lightning Experience check icon indicating true
Choose to Send Contact Information with Your Feedback check icon indicating true
The Global Actions Menu Has New Header Text check icon indicating true

Sales

Get smarter with Einstein Forecasting and Einstein Opportunity Scoring. Use LinkedIn as a source for lead generation. Help reps be more efficient with call monitoring in Lightning Dialer, improved list email, and other tools.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Sales Cloud Einstein
Einstein Readiness Assessor check icon indicating true
Einstein Opportunity Scoring
Prioritize Your Way to More Business (Generally Available) check icon indicating true
Set Up Einstein Opportunity Scoring (Generally Available) check icon indicating true
Einstein Forecasting
Get More Certainty and Visibility into Your Forecasts (Beta) check icon indicating true
Set Up Einstein Forecasting (Beta) check icon indicating true
Einstein Lead Scoring
See the Most Relevant Reasons Behind Each Score check icon indicating true
Get the Rank and Department of Each Lead check icon indicating true
Einstein Activity Capture
Send Emails from Org-Wide Email Addresses check icon indicating true
See Automatically Captured Microsoft® Exchange 2016 and 2013 Events from Salesforce Calendar check icon indicating true
Sales Cloud Einstein Setup check icon indicating true
Sales Cloud Einstein Analytics
Give All Sales Cloud Einstein Users Access to the Sales Analytics App check icon indicating true
Update the Einstein Automated Contacts Dashboard check icon indicating true
Update the Einstein Lead Scoring Dashboard check icon indicating true
Einstein Insights check icon indicating true
Inbox check icon indicating true
Core Sales Features
Leads
Generate Leads from LinkedIn check icon indicating true
Streamline Lead Conversion Without Opportunities check icon indicating true
Campaigns
Add Campaign Members Faster check icon indicating true
Use Path to Track Campaign Progress check icon indicating true
Report on Customizable Campaign Influence check icon indicating true
Connect Your Pardot Campaigns to Salesforce Campaigns (Beta) check icon indicating true
See Marketing Asset Performance Directly on Campaigns (Beta) check icon indicating true
Path check icon indicating true
Accounts
Use Path to Build Relationships with Accounts check icon indicating true
Access an Account’s Hierarchy More Easily check icon indicating true
Connect the Dots Between Leads and Accounts check icon indicating true
Opportunities
Share Credit for a Deal in Lightning Experience check icon indicating true
See a Product’s Entire Name check icon indicating true
Find the Right Price Book the First Time check icon indicating true
Add Account Team Members to Opportunity Teams check icon indicating true
Products
Create More Bells and Whistles on Products check icon indicating true
Add Products to Price Books Faster check icon indicating true
Enterprise Territory Management check icon indicating true
Contacts
Update Contact Roles Like a Speed Demon check icon indicating true
Locate a Contact’s Hierarchy in a Snap check icon indicating true
Productivity Features
Sales Console check icon indicating true
Lightning Dialer
Coach Your Sales Reps with Call Monitoring (Beta) check icon indicating true
Set Up Call Monitoring (Beta) check icon indicating true
Disable Click-to-Call with the Do Not Call Field check icon indicating true
See Exact Numbers Dialed in Call History check icon indicating true
Record Messages with Better Audio Quality check icon indicating true
Inbox
Use Full Page Layouts to Create Records check icon indicating true
Schedule Meetings on Behalf of Others check icon indicating true
Schedule Meetings Easier By Seeing Who’s Free check icon indicating true
See Who’s Engaging with Email check icon indicating true
Prevent Read Receipts to Enhance Privacy check icon indicating true
Email Experience
Increase Your Efficiency by Managing List Emails in One Place check icon indicating true
Edit Email Signatures Before Sending a List Email check icon indicating true
Review How Many List Emails You Can Send check icon indicating true
Email Person Accounts Faster check icon indicating true
Send Emails with Predefined Recipients check icon indicating true
Cross Email Spell-Check off Your To-Do List check icon indicating true
Save Time Creating Emails check icon indicating true
Track Encryption in Email Logs check icon indicating true
Activity Timeline
Adjust the Number of Activities on the Activity Timeline check icon indicating true
Dive Deep with Expanding Einstein Emails in the Activity Timeline check icon indicating true
Activity Reminders
Don’t Forget to Remember with Event Reminders check icon indicating true
Fine-Tune Activity Reminders check icon indicating true
Clear All Reminders at Once check icon indicating true
Calendar and Events
Automatically Relate Important Meetings to Contacts and Leads check icon indicating true
Give More Reps Access to Attendees check icon indicating true
Work with Coworkers’ Events More Easily in Lightning Experience check icon indicating true
Add to Outlook Button Is Now Export Events check icon indicating true
Home check icon indicating true
Data Quality
Stay on Top of Duplicate Records by Using Duplicate Jobs (available within 24 hours after the release) check icon indicating true
Use Discover Companies to Put a Treasure Trove in Your Sales Pipeline (available within 24 hours after the release) check icon indicating true
Google Integration
Lightning for Gmail
Turn Emails from Unknown Addresses into Contacts, Leads, or Person Accounts check icon indicating true
Get More Context in Chatter Notification Emails check icon indicating true
Focus Work with Einstein Opportunity Scores and Insights in Gmail check icon indicating true
Let Lightning for Gmail Do Your Typing check icon indicating true
Lightning Sync for Google
Sync Events from Salesforce to Google Calendar™ Only check icon indicating true
Sync Person Accounts with Google Contacts check icon indicating true
Give More Google Users Access to Attendees check icon indicating true
Manage Lightning for Gmail and Lightning Sync Settings Easily check icon indicating true
Microsoft® Integration
Lightning for Outlook
Pin Lightning for Outlook Open When Composing Emails check icon indicating true
Turn Emails from Unknown Addresses into Contacts, Leads, or Person Accounts check icon indicating true
Get More Context in Chatter Notifications check icon indicating true
Focus Work with Einstein Opportunity Scores and Insights in Microsoft® Outlook® check icon indicating true
Let Lightning for Outlook Do Your Typing check icon indicating true
Lightning Sync for Microsoft® Exchange®
Sync Events Both Ways for Reps on Microsoft® Exchange 2013 and 2016 check icon indicating true
Sync Events from Salesforce to Microsoft® Exchange Only check icon indicating true
Sync Person Accounts with Microsoft® Contacts check icon indicating true
Give More Microsoft® Exchange Users Access to Attendees check icon indicating true
Manage Lightning for Outlook and Lightning Sync Settings Easily check icon indicating true
Salesforce for Outlook check icon indicating true
Connect for Office check icon indicating true
Salesforce CPQ and Billing
Salesforce CPQ
Choose Multiple Lines in Salesforce CPQ Visualforce Pages check icon indicating true
Track Contracting Job Status check icon indicating true
Other Changes in Salesforce CPQ check icon indicating true
Salesforce Billing
Customize Billing with Dynamic Invoice Plans check icon indicating true
Manage Tax for Your Credit Notes and Debit Notes check icon indicating true
Use Improved Reporting Tools check icon indicating true
Manage Invoices and Payments Seamlessly in the New Payment Center check icon indicating true
Add Flexibility with Prerated Usage for Order Products check icon indicating true
Pardot
Pardot Available in Japanese check icon indicating true
Secure Tracker Domains with SSL check icon indicating true
Other Changes in the Sales Cloud
Forecasts Grid Column Widths Are Adjustable in Lightning Experience check icon indicating true
New Permission Required to Access the Forecasts Page in Lightning Experience check icon indicating true
UK and Ireland Contact Data Removed from Data.com Connect check icon indicating true
Zero Quantity Order Lines Allowed on Order Products check icon indicating true

Service

Boost your Knowledge efforts with export functions, article sharing, and translation approval processes, and incorporate the Knowledge component into your Live Agent implementation. Track field service product returns and repairs with the help of return orders, get up to speed quickly with a new guided setup, and customize the Field Service Lightning mobile app experience by user profile. Enjoy mass quick actions for cases and leads, macro support for all objects, and a more powerful Snap-ins SDK. Finally, take advantage of a host of improvements to Service Cloud in Lightning Experience, including quick text support, a dressed-up social conversation sidebar, and a richer Live Agent experience.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Knowledge
Insert Article Content into Case Emails check icon indicating true
Set Up Draft Approval in Lightning check icon indicating true
Reassign Drafts to New Assignees check icon indicating true
Give Live Agent Users Access to Knowledge check icon indicating true
Import Translation Files with Ease check icon indicating true
Field Service
Track Product and Inventory Returns with Return Orders check icon indicating true
Filter Related Lists on Service Reports (Beta) check icon indicating true
View, Email, and Delete Service Reports in Lightning Experience check icon indicating true
Add Page Numbers to Service Reports check icon indicating true
View and Manage Service Crews in the Salesforce App check icon indicating true
Create Service Resources for Omni-Channel Support Agents (Beta) check icon indicating true
Field Service Managed Package
Schedule Service Crews check icon indicating true
Get Field Service on the Road with Guided Setup check icon indicating true
Tune Your Field Service Efficiency check icon indicating true
Select the Right Resource Faster check icon indicating true
Field Service for Mobile
Speed Up Service with Enhanced Flows (iOS & Android) check icon indicating true
Customize Mobile App Settings for Different Users (iOS & Android) check icon indicating true
Consume Products from Multiple Locations (iOS) (Beta) check icon indicating true
Control Which Users Can Edit Their Inventory (iOS) check icon indicating true
Upload Images in Flows (iOS) check icon indicating true
Take Control of Your Service Reports with Filters (iOS) check icon indicating true
Control Lookup Fields with Search Layouts (iOS) check icon indicating true
Customize Resource Absences (iOS) check icon indicating true
Productivity
Quick Text check icon indicating true
Macros Support check icon indicating true
Updated Macros Utility check icon indicating true
Use Email Templates and Attachments in Macros check icon indicating true
Use Quick Text in Macros check icon indicating true
Macros Utility Shortcut check icon indicating true
Macro Builder Enhancements check icon indicating true
Cases
Mass Quick Actions in Lightning Experience check icon indicating true
Email Search has Finally Arrived check icon indicating true
Reply and Forward Email check icon indicating true
Email Default Publisher is Now HTML check icon indicating true
Case Path for Lightning Experience check icon indicating true
Create Send Actions for Email Approval Processes in Lightning Experience check icon indicating true
Console
Service Console Enhancements check icon indicating true
Lightning Flow for Service check icon indicating true
Get Started with Omni-Channel in Lightning Experience with a New Setup Flow check icon indicating true
Service Setup Flow for Knowledge check icon indicating true
Live Agent
Chat Faster with Quick Text in Lightning Experience check icon indicating true
Chat Smarter with Lightning Knowledge check icon indicating true
Delete Waiting Chat Transcripts check icon indicating true
Seamless Releases for Chats check icon indicating true
Omni-Channel
Get the Right Work to the Right Agent, Right Away, with Skills-Based Routing (Beta) check icon indicating true
Use External Routing (Beta) in Lightning Experience check icon indicating true
Monitor Your Support Center with Omni-Channel Supervisor in Lightning Experience (Generally Available) check icon indicating true
Let Supervisors See Only What Matters in Omni-Channel Supervisor (Beta) check icon indicating true
Use Triggers and Workflows Galore with Agent Work and User Service Presence check icon indicating true
Use Omni-Channel Console Methods and Events in Lightning Experience (Generally Available) check icon indicating true
Get More Done with Increased Routing Limits check icon indicating true
Snap-ins for Web
Customize Pre-Chat with Lightning Components check icon indicating true
Route Chats to a Button Based on Pre-Chat Responses check icon indicating true
Be Proactive with Automated Chat Invitations check icon indicating true
Fill In Pre-Chat Fields for Logged-In Visitors check icon indicating true
Protect Customer Data Using Sensitive Data Rules check icon indicating true
Keep Your Post-Chat Page in the Snap-In check icon indicating true
Updates to Snap-Ins Setup and the Version 4.0 Code Snippet check icon indicating true
Snap-ins for Mobile Apps check icon indicating true
Entitlement Management check icon indicating true
Social Customer Service
Speed Things Along with Quick Text in Your Social Posts check icon indicating true
Add Notes to Social Posts check icon indicating true
Subtract the Twitter Handle from Your Character Count check icon indicating true
Use Social Persona Threading Updates in Apex check icon indicating true
Define Case Rules and Routing Without Using Apex check icon indicating true
Use Social Customer Service with the Professional Edition check icon indicating true
CTI check icon indicating true
Other Changes
Removed Personal Data from Web-to-Case and Web-to-Lead Emails check icon indicating true
View a Person Account’s Assets in Lightning Experience check icon indicating true

Analytics

Powerful and familiar features grace the second beta release of the Lightning report builder: bucket columns, cross filters, and summary formulas. Subscribe to Lightning Experience dashboards, and give them a splash of color. Help users get started in Einstein Analytics with integrated and fun learning features. Quickly query and visualize data in a guided, natural language conversation (beta). Save views of dashboards that you’ve set up with your preferred selections and filters. Have Einstein analyze your report data with Einstein Data Insights (pilot).

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Reports and Dashboards
Lightning Experience Report Builder
Categorize Data with Bucket Columns check icon indicating true
Filter Across Objects with Cross Filters check icon indicating true
Evaluate Report Data with Summary Formulas check icon indicating true
Edit Report Properties check icon indicating true
Filter by Role Hierarchy check icon indicating true
Other Enhancements to Reports in Lightning Experience check icon indicating true
Lightning Experience Report Builder Feature Differences and Gaps check icon indicating true
Dashboards
Add Tables with Up to 10 Columns to Dashboards (Generally Available) check icon indicating true
Subscribe to Dashboards to Schedule Refreshes and Get Email Updates check icon indicating true
Color Your Dashboard Data with Themes and Palettes check icon indicating true
Improved Experience for Sharing Dashboard Components on Chatter check icon indicating true
Other Enhancements to Dashboards in Lightning Experience check icon indicating true
Folders
Search for Folders with Salesforce Search check icon indicating true
Favorite a Folder to Find it Fast check icon indicating true
Chart Enhancements for Reports and Dashboards in Lightning Experience check icon indicating true
Einstein Analytics
Onboarding
Access Help Resources When and Where You Need Them check icon indicating true
Take a Tour Before You Explore check icon indicating true
Find the Right Learning Resource for Each Step of the Einstein Analytics Journey check icon indicating true
Increase Your Skills with Analytics Learning Adventures check icon indicating true
App Building
Exploration check icon indicating true
Visualization and Dashboard Design check icon indicating true
Development and Customization check icon indicating true
Data Integration
Connect to More Data with New Connectors and Revised Limits (not immediately available) check icon indicating true
Do More in Less Time in the Dataflow Editor check icon indicating true
Export Data to Einstein Discovery with the Export Transformation (Generally Available) check icon indicating true
Take More Control of Data Preparation with Recipe Enhancements check icon indicating true
Get a Better View of Your Datasets check icon indicating true
Prebuilt Apps
Deliver the Right Service at the Right Time with Field Service Analytics check icon indicating true
Put a Charge into Your Sales Team’s Performance with Sales Analytics check icon indicating true
Create the App You Want—Precisely—With Streamlined Service Analytics Wizard check icon indicating true
Einstein Discovery
Einstein Data Insights: What Can Einstein Tell You About Your Report Data? (Pilot) check icon indicating true
Create Einstein Discovery Datasets from Analytics Dataflows check icon indicating true
Use UTF-8 Character Sets with Einstein Discovery check icon indicating true
Display Einstein Discovery Recommendations in a Salesforce Object (Pilot) check icon indicating true

Communities

Communities get an even jauntier spring to its step with an abundance of cool features. The Community Cloud is better integrated with the Marketing Cloud with two new features. Partner communities can now take advantage of distributed marketing, which allows partners to use preconfigured customizable campaigns when marketing new programs. Lightning communities can use personalized email journeys to help onboard community members and nurture relationships. Other fabulous additions include customer communities, which can now use the Contact Support Form and Case Deflection components together to help customers find solutions to their issues before they even file a case.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein Answers (Pilot) check icon indicating true
Journey Builder in Communities check icon indicating true
Lightning Communities
Update Your Lightning Community check icon indicating true
Build and Brand Your Community Faster check icon indicating true
Quickly See Which Theme Layout a Page is Based On check icon indicating true
Create and Manage CMS Connect (JSON) Connections and Content More Easily check icon indicating true
Use Named Credentials with JSON connections in CMS Connect (Beta) check icon indicating true
Keep Track of Events with Community Calendars check icon indicating true
Gather Feedback from Your Community with the Survey Component check icon indicating true
Help Customers Find Answers—and Deflect Cases—with Two New Components check icon indicating true
Fill in Contact Information in Snap-Ins Chat for Your Community Members check icon indicating true
Organize Your Community’s Content Up to Eight Levels with Navigational Topics check icon indicating true
Assign Audiences to Page Components check icon indicating true
Use CRM Fields to Target Audiences check icon indicating true
Use More Components with More Templates check icon indicating true
Security
Enable Community Users to Self-Deactivate check icon indicating true
Verify Community External Users’ Identity check icon indicating true
Set Different Login Policies for Salesforce and Community Users (Beta) check icon indicating true
Sharing Sets for All Customer and Partner Licenses—Pilot check icon indicating true
Usability and Performance Improvements
Call Workspaces Home check icon indicating true
Optimize Account Roles to Improve Performance and Scale Your Org check icon indicating true
Create Multilingual Communities in Community Builder check icon indicating true
Improve SEO for Your Community Pages check icon indicating true
Remove Instance Names from URLs for Visualforce, Community Builder, Site.com Studio, and Content Files (Critical Update) check icon indicating true
Chatter in Lightning Communities
Add Style to Your Community Posts on the Go (Pilot) check icon indicating true
Add Hashtags to Polls check icon indicating true
Get In-App Notifications for Group Mentions check icon indicating true
Share Links to Posts with Your Community check icon indicating true
Get the Top-Five Questions You’re Most Qualified to Answer (Pilot) check icon indicating true
Likes and Upvotes Are Counted Together check icon indicating true
Jump to Your Community from Email Notifications check icon indicating true
Do More in Community Streams from Your Internal Salesforce Org (Beta) check icon indicating true
Get More Streamlined Updates in the Last Activity Group List check icon indicating true
Partner Central
Hold Private Conversations in Your Partner Communities check icon indicating true
Track Partner Performance with the Partner Scorecard (Generally Available) check icon indicating true
Create and Personalize Partner Campaigns with Distributed Marketing (Pilot) check icon indicating true
Boost Channel Marketing ROI with Campaign Marketplace check icon indicating true
New Guided Setups: Channel Programs, Campaign Marketplace, and Intelligent Sales Enablement
Empower Channel Marketers by Sharing Preapproved Campaigns with Partners check icon indicating true
Manage Channel Membership and Measure Partner Performance check icon indicating true
Empower Your Sales Teams with Intelligent Sales Enablement check icon indicating true
Community Analytics
Know How Well Your Community Deflects Cases check icon indicating true
Feel Your Community’s Vibe with the Sentiment Analysis Dashboard (Pilot) check icon indicating true
Files in Communities
Navigate Libraries with the Libraries Component (Generally Available) check icon indicating true
Allow Standard Users to Create Assets check icon indicating true
Collaborate with Community Members with Quip check icon indicating true
Preview Files on the Go check icon indicating true
Create Asset Files for Unauthenticated Users check icon indicating true
Upload Files with the File Upload Component and Cloud Flow Designer check icon indicating true
Skip Triggers and Validation Rules on Asset Files check icon indicating true
Delete Stored Credentials for Connected Sources check icon indicating true
Other Changes in Communities
Automate More Tasks with Process Builder and Workflow Rules check icon indicating true
Use Custom Mass Actions in the Engagement Queue check icon indicating true
Data Retention Shortened for Einstein Spam Detection (Pilot) check icon indicating true
Member Profile Component Now Called Member Profile and Settings check icon indicating true

Files

Give your team a way to preview files on the go. Quickly access your most recent asset files, allow standard users to create assets, and provide customers with a way to create asset files that unauthenticated users can access. Flow is a new way to use the File Upload component. Add library members from the Files Home tab with the new Library Member Management feature. Use the Quip Guided setup to integrate Quip and Salesforce.

Financial Services Cloud

Users can quickly capture what’s top of mind for their customers, whether it’s retirement savings or a savings account, and see it all on the client profile with the Client Expressed Interests component. Upload large batch sizes lickety-split with Accelerated Data Loads, our enhancements to bulk uploads. Plus, you can leverage person accounts in Financial Services Cloud. And there’s more—keep reading!

Health Cloud

With goals decoupled from problems, you can use the Health Cloud data model in the way that’s right for you. Health Cloud helps you identify gaps in a patient’s care, and you can gather survey information to help manage your patients more efficiently.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Customize Care with Flexible Care Plans check icon indicating true
Track Care Gaps to Improve Care Coordination check icon indicating true
Use Assessments to Gather Patient Information check icon indicating true

Customization

While you’re making your Home and App pages more dynamic, modify your Lightning apps with the same tool: the Lightning App Builder. Make your flows more awesome by embedding custom Lightning components in your screens and showing users which stage of the flow they’re at. Start tracking time-only data with the new Time field type.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning App Builder
Edit Lightning Apps with the Lightning App Builder check icon indicating true
Manage Your Lightning Pages Inside the Lightning App Builder check icon indicating true
Make Your Lightning App and Home Pages Dynamic check icon indicating true
Include Related Fields and Other Objects in Component Visibility Rules check icon indicating true
See Assigned Apps on App Page Detail Pages check icon indicating true
Organize Components into Collapsible Sections check icon indicating true
Create Pinned Region Pages for Your Console Apps check icon indicating true
Display Paused Flow Interviews on Home Pages check icon indicating true
Gather Feedback from Users with the Surveys Component check icon indicating true
Use F6 to Switch Lightning App Builder Panel Focus check icon indicating true
Flow
Flow Design
Build Richer Flow Screens with Lightning Components check icon indicating true
Override the Default Header and Footer on Flow Screens check icon indicating true
Track Progress Through a Flow with Stages (Beta) check icon indicating true
Call JavaScript Directly from Your Flow with Local Actions (Pilot) check icon indicating true
Upload Files Directly from a Flow check icon indicating true
Some Flow Types Have New Labels check icon indicating true
Flow Distribution
Launch Flows as Subtabs in Lightning Console Apps (Pilot) check icon indicating true
Launch a Flow from an Object-Specific Action (Generally Available) check icon indicating true
Start Flows Dynamically from Apex check icon indicating true
Check Which Flow Translations Are Out of Date check icon indicating true
Execute All Autolaunched Flow Interviews When Invoked in Bulk (Critical Update) check icon indicating true
Paused Flow Interviews
Resume Paused Interviews That Other Users Own check icon indicating true
Resume Paused Flow Interviews from Lightning Experience check icon indicating true
Associate Paused Flow Interviews with a Record check icon indicating true
Track More Information About Paused Flow Interviews check icon indicating true
Fields and Picklists
Track Time with the Time Field Type (Beta) check icon indicating true
Keep Your Record Type Value Settings When You Convert a Custom Picklist to a Custom Multi-Select Picklist check icon indicating true
User Management
Enable External Users to Self-Deactivate check icon indicating true
Access Enhanced Profile Features in User Management Settings Node check icon indicating true
Salesforce Connect
Troubleshoot Access to External Objects with New and Updated Debug Event Types check icon indicating true
Track External Object Data Callouts with Event Log Files (Pilot) check icon indicating true
Retrieve and Deploy Compact Layouts for External Objects check icon indicating true
New Orgs Get an Improved OData 2.0 Adapter for Salesforce Connect check icon indicating true
General Setup
Control the Visibility of Roles and the Role Hierarchy with a New Permission check icon indicating true
Assign Separate Standard Action Overrides for Different Experiences check icon indicating true
Access Schema Settings in Setup check icon indicating true
The Allow WebLink Access via the Tooling API System Permission Has a New Name check icon indicating true
Locale-Friendly Address Formats check icon indicating true
AppExchange check icon indicating true

Security and Identity

You can now get event log files hourly or daily, and delete them as needed. Add dynamic branding to you Embedded Login and authentication providers. And update your Security Health Check custom baselines with new settings right from the UI.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Authentication and Identity
Target Your Websites with Embedded Login Dynamic Branding check icon indicating true
Support Multi-Language Embedded Logins with the Locale Parameter check icon indicating true
Add a Dynamic Login Experience to Auth. Provider URLs check icon indicating true
Control When Users Are Prompted for Reauthentication and Reapproval Using Auth. Provider URLs check icon indicating true
Take Full Control of Your Login Process with Visualforce Page Login Flows check icon indicating true
Verify Community External Users’ Identity check icon indicating true
Set Identity Verification Settings and Access Policies in One Place (Beta) check icon indicating true
Require Two-Factor Authentication Using Apex Triggers check icon indicating true
Improve Social Sign–On Performance with Optimized Auth. Provider URLs check icon indicating true
Set Third-Party Account Links Via the API check icon indicating true
Set Different Login Policies for Salesforce and Community Users (Beta) check icon indicating true
Trigger Custom Application Logic When Users Log Out (Beta) check icon indicating true
Boost Customer Engagement by Extending External Identity Community Sessions (Beta) check icon indicating true
Create External Identity Users Without Contacts (Pilot) check icon indicating true
Salesforce Shield
Platform Encryption: Key Derivation Opt-Out, More Encrypted PII Fields, Deterministic Encryption (Beta), Automatic Mass Decryption
Opt Out of Key Derivation with BYOK (Beta) check icon indicating true
Encrypt More PII Fields on Opportunities and Contracts (Generally Available) check icon indicating true
Store Data Privacy Preferences with the Individual Name check icon indicating true
Encrypt Activities, Email Messages, Emails to Case, and Custom Object Name (Pilot) check icon indicating true
Filter Encrypted Data with Deterministic Encryption Using Exact, Case-Sensitive Matching (Beta) check icon indicating true
Test-Drive Deterministic Encryption Using Exact, Case-Insensitive Matching (Pilot) check icon indicating true
Include Encrypted Fields in Skinny Tables (Generally Available) check icon indicating true
Include Encrypted Fields in Matching Rules Used in Duplicate Management (Beta) check icon indicating true
Mass Decrypt Field Data Automatically check icon indicating true
Enable Self-Service Search Index Encryption from Setup check icon indicating true
Get Right to Work with Streamlined Encryption Setup Pages check icon indicating true
Check Your Encryption Coverage with Encryption Statistics (Generally Available) check icon indicating true
Event Monitoring
Increase Data Protection by Deleting Event Log Files check icon indicating true
Review Events Hourly to Improve Activity Visibility (Beta) check icon indicating true
Track Insecure External Assets with Event Log Files check icon indicating true
Track User Actions in Time-Based Workflows More Comprehensively check icon indicating true
Track External Object Callouts Comprehensively (Pilot) check icon indicating true
Fields Retired in EventLogFile Event Types check icon indicating true
Health Check
Health Check Has New Security Settings check icon indicating true
Update a Custom Baseline with New Settings check icon indicating true
Other Security Changes
Alert Users Before They’re Redirected Outside Salesforce check icon indicating true
Schedule a Security Assessment on Salesforce Environments Before Testing check icon indicating true

Salesforce IoT

Use Salesforce IoT Explorer Edition to process events from connected devices in near real time and create meaningful interactions with your customers. Explorer offers built-in integration with Salesforce data and lets you leverage your Customer Relationship Management (CRM) investments in Salesforce. This release includes a new IoT REST API to retrieve and manipulate orchestrations and their related components, and a new user interface for contexts. Also, we’re introducing an IoT usage monitoring page, email alerts, and the ability to export and delete IoT data for data privacy.

Development

More intelligence, new and improved components and APIs, and sweet tools for development. Whether you’re using Lightning components, Visualforce, Apex, or our APIs with your favorite programming language, these enhancements to Lightning Platform help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Einstein Platform Services
JWT Token Is Now Longer check icon indicating true
Change API Endpoint to Maintain Access to Einstein Platform Services check icon indicating true
Einstein Vision: Object Detection, Getting All Image Examples for a Label
Locate Image Objects with Einstein Object Detection check icon indicating true
Get All Image Examples for a Label check icon indicating true
Einstein Language: Learning Curve Metrics, Precision-Recall Curve, Getting All Text Examples for a Label
Build Natural Language Processing into Your Apps with Einstein Language check icon indicating true
Understand Your Language Model with Learning Curve Metrics check icon indicating true
Understand Your Language Model Using the Precision-Recall Curve check icon indicating true
Get All Text Examples for a Label check icon indicating true
Lightning Components
Use without sharing for @AuraEnabled Apex Controllers with Implicit Sharing (Critical Update) check icon indicating true
API Access for <lightning:container> Apps Is Revoked (Critical Update) check icon indicating true
Component Library (Beta): View Custom Components and Interface Documentation
View Lightning Component Resources in Custom Namespaces and Packages check icon indicating true
View Interface Documentation Beyond Attributes and Methods check icon indicating true
Validation for Component Attribute Types check icon indicating true
Find Dynamically Created Components check icon indicating true
Action Overrides That Use Lightning Components Are Supported in Lightning Console Apps check icon indicating true
<style> Tag Not Allowed in Components check icon indicating true
Changes in Locker Service check icon indicating true
New and Changed Lightning Components check icon indicating true
New and Changed Lightning Events check icon indicating true
New and Changed Lightning Interfaces check icon indicating true
Visualforce
Remove Instance Names from URLs for Visualforce, Community Builder, Site.com Studio, and Content Files (Critical Update) check icon indicating true
Enable the Lightning Console UI Theme (Critical Update) check icon indicating true
Simplify Your Visualforce Lightning Experience Rollout check icon indicating true
<apex:slds> Supports Lightning Experience and Custom Styling check icon indicating true
Detect the Lightning Console UI Theme in Visualforce Pages check icon indicating true
Custom Metadata Types
Employ Validation Rule Formulas with Custom Metadata Types (Pilot) check icon indicating true
Easily Insert Fields in Custom Metadata Types (Pilot) check icon indicating true
Apex
Platform Cache: Now Available in Lightning check icon indicating true
Apex: New and Changed Classes
Changed Apex Classes check icon indicating true
ConnectApi (Chatter in Apex): New and Changed Classes and Enums
New and Changed Chatter in Apex Classes check icon indicating true
New and Changed Chatter in Apex Input Classes check icon indicating true
New and Changed Chatter in Apex Output Classes check icon indicating true
New and Changed Chatter in Apex Enums check icon indicating true
API
New and Changed Objects
New Objects check icon indicating true
Changed Objects check icon indicating true
SOQL check icon indicating true
REST API
New Resource: Fewer Round-Trips with SObject Collections check icon indicating true
SOAP API
New, Changed, and Deprecated Calls check icon indicating true
Chatter REST API
New and Changed Chatter REST API Resources check icon indicating true
New and Changed Chatter REST API Request Bodies check icon indicating true
New and Changed Chatter REST API Response Bodies check icon indicating true
Reports and Dashboards REST API
New Resources and Parameters: notifications?source=lightningDashboardSubscribe, related-objects, and ​text-values check icon indicating true
New Methods: folders check icon indicating true
Changed Resources: dashboardMetadata and reportTypeMetadata check icon indicating true
User Interface API
Build UI for Dependent Picklists check icon indicating true
Build UI for List Views check icon indicating true
Get a Directory of Supported Objects check icon indicating true
Improve App Performance with ETag Headers check icon indicating true
Get a Salesforce Org’s Active Theme check icon indicating true
Tooling API
Tooling API New and Changed Objects check icon indicating true
Metadata API check icon indicating true
Data Services: Compliance Enhancements and Delete Permissions
Let Users Delete Data in Custom Big Objects check icon indicating true
Delete Field History and Field Audit Trail Data check icon indicating true
Salesforce Console APIs check icon indicating true check icon indicating true
Debugging
Collect Debug Logs for Guest Users Without Setting Cookies check icon indicating true
Avoid Huge Debug Logs for Managed Package Code check icon indicating true
Use Free ISV Customer Debugger Sessions Along with Purchased Apex Debugger Sessions check icon indicating true
Troubleshoot External Object Callouts with New and Updated Debug Event Types check icon indicating true
Developer Hub check icon indicating true
Second-Generation Packaging
Create and Install Unlocked Developer-Controlled Packages (Beta) check icon indicating true
Protect Metadata with Locked Developer-Controlled Packages (Pilot)
Include More Components in Developer-Controlled Packages check icon indicating true
Install Packages from a URL check icon indicating true
New Packaging Options with the Salesforce CLI check icon indicating true
Control Second-Generation Packaging with User Permissions check icon indicating true
Packaging API Changes check icon indicating true
Salesforce Extensions for VS Code check icon indicating true
Force.com IDE 2 Beta Discontinued check icon indicating true
Sandbox check icon indicating true
Salesforce CLI check icon indicating true
ISVforce
Get the Same Behavior for Global Value Sets and Standard Value Sets in Managed Package Upgrades check icon indicating true
Refresh Components List in Package Details as Needed check icon indicating true
Change Package Primary Contact check icon indicating true
Remove Deprecated Package Archives check icon indicating true
Create Partner Edition Scratch Orgs (available within 24 hours after the release) check icon indicating true
Package Approval Status Displays Before Installation check icon indicating true
Enterprise Messaging
Keep Your External Data up to Date with Change Data Capture (Pilot) check icon indicating true
Deliver Millions of Events Per Day with High-Volume Platform Events (Pilot) check icon indicating true
Handle Invalid Connections in Streaming API check icon indicating true