On a record, go to the detail page to see the Google Maps image on the address field. To generate a map image, an address must include the street and city fields and either the state, postal code, or the country.
The map image on the address is static and can’t be zoomed-in or zoomed-out. But tapping the map image opens the address in a map app, where the user can see more details. The map app that is launched depends on the mobile device: Apple Maps opens on iOS devices and Google Maps opens on Android, BlackBerry, and Windows 8.1 devices.
If an address field is missing any of the required information, a map doesn’t display. If your organization has Salesforce1 offline access enabled, a map doesn’t display when a user’s device is offline.
Currently, maps and location services isn’t available for organizations with Developer edition.
Maps on standard address fields are enabled by default. To disable maps for your organization, see Enabling Maps and Location Services.